Assistant Manager - Fyshwick

Storhub Australia; Canberra; On-site; AUD 59,000 - 72,000; Part time

Benefits offered by this job

Leadership development

Career progression opportunities

Team-focused culture

Ongoing training

Job summary

StorHub Australia is seeking an Assistant Store Manager for a part-time leadership role at our Canberra store. You will work closely with the Store Manager to drive sales, manage operations and deliver outstanding customer service.

The role involves coaching sales staff, handling daily duties, and taking ownership in the manager's absence. We offer a supportive team culture, ongoing training, and career progression within a fast-growing national self-storage business.

Qualifications

• Experience in retail, hospitality, or a customer-facing environment.
• Previous leadership or supervisory experience is preferred.
• Confident in achieving sales targets and identifying opportunities.
• Strong communication and relationship-building skills.

Responsibilities

• Deliver exceptional customer service and create memorable customer experiences.
• Help customers find the right storage solution for their needs.
• Convert enquiries into rentals while promoting StoreProtect and other add-ons.
• Support the Store Manager to achieve sales, occupancy and revenue targets.
• Maintain a clean, safe and secure facility.
• Complete daily administration, cash handling and operational tasks.
• Coach and support Store Sales Assistants to deliver outstanding results.
• Take ownership of the centre in the Store Manager's absence.
• Build strong relationships with customers and resolve enquiries professionally.

Skills

Leadership

Sales targets

Customer service

Communication

Organisational skills

Job description

Join One of Australia's Fastest Growing Self Storage Businesses

At StorHub Australia, we're passionate about helping people through life's transitions by providing outstanding storage solutions and exceptional customer service. We're looking for a motivated Assistant Store Manager to join our team and help deliver an exceptional experience for every customer.

Working alongside the Store Manager, you'll play an important role in driving sales, maintaining operational excellence and ensuring our customers receive industry-leading service.

What You'll Be Doing

• Delivering exceptional customer service and creating outstanding customer experiences.
• Helping customers find the right storage solution for their needs.
• Converting enquiries into rentals while promoting StoreProtect and other value-added products.
• Supporting the Store Manager to achieve sales, occupancy and revenue targets.
• Maintaining a clean, safe and secure facility that customers can be proud to use.
• Completing daily administration, cash handling and operational tasks.
• Coaching and supporting Store Sales Assistants to deliver outstanding results.
• Taking ownership of the centre in the Store Manager's absence.
• Building strong relationships with customers and resolving enquiries professionally.

About You

We're looking for someone who enjoys working with people, thrives in a customer-focused environment and takes pride in delivering great results.

You’ll ideally have:

• Experience in retail, hospitality, customer service or a similar environment.
• Previous leadership or supervisory experience (preferred but not essential).
• Confidence in achieving sales targets and identifying opportunities.
• Strong communication and relationship-building skills.
• Excellent organisation and attention to detail.
• The ability to work independently and make sound decisions.

Why Join StorHub?

At StorHub Australia, we invest in our people and provide opportunities to build long-term careers.

We Offer

• $65,000 per annum + Super
• Consistent Tuesday to Saturday roster
• Supportive and collaborative team culture.
• Ongoing training and leadership development
• Career progression opportunities within a rapidly growing national business
• Supportive, collaborative and high-performing team culture
• Opportunity to work with one of Australia's fastest-growing self-storage providers

Ready to Join Us?

If you're passionate about customer service, enjoy leading by example and are looking for a rewarding part-time leadership role, we'd love to hear from you.