Assistant Manager — Fast-Paced Food Service Leader

Subway (Australia); Brisbane; On-site; AUD 45,000 - 60,000; Full time

Job summary

Subway Australia is seeking an Assistant Manager to lead the team at our Brisbane store. You will supervise daily operations, deliver fast, friendly service, and help drive sales in a busy retail environment. You’ll train staff, monitor quality, handle stock and safety, and report to the Franchise Owner.

If you have management experience in a fast-paced retail setting, we want to hear from you. This role offers a clear career path within a globally recognized brand and an opportunity to develop

Qualifications

• Management experience in a fast-paced retail environment.
• Able to lead and train staff.

Responsibilities

• Complete morning shift duties as per Opening Sheet Duties.
• Assist in monitoring store operations.
• Monitor product quality and customer service standards.
• Complete stocktake, WISR, Control Sheet and send after review by the Manager.
• Complete drinks, vegetable and milk orders on the required day and the Countrywide order when manager is away.
• Keep abreast of store costs when completing the WISR and report excesses to the Manager.
• Bank store takings when required.
• Communicate store operation standards and new processes to staff as required.
• Provide training for new employees.
• Lead by example in delivering excellence in customer service.
• Report all customer complaints to the Manager and respond to & take remedial action on all customer complaints if the manager is not available.
• Report equipment failure to the manager immediately and generally maintain equipment.
• Keep abstear of and maintain required health and safety standards.
• Maintain store food, safety, and hygiene standards at all times.
• Maintain your uniform standards including name badge.
• Other duties may be required as circumstances dictate and are to be discussed with the Manager and agreed to before any implementation.

Skills

Management experience

Retail experience

Job description

Subway Australia is seeking an Assistant Manager to lead the team at our Brisbane store. You will supervise daily operations, deliver fast, friendly service, and help drive sales in a busy retail environment. You’ll train staff, monitor quality, handle stock and safety, and report to the Franchise Owner.

If you have management experience in a fast-paced retail setting, we want to hear from you. This role offers a clear career path within a globally recognized brand and an opportunity to develop