Shift Supervisor | Fast-Paced Retail Food Lead

Subway (Australia); Ipswich City; On-site; AUD 30,000 - 39,000; Full time

Job summary

Subway (Australia) is seeking a Shift Supervisor to join our team at Ipswich. You will lead daily operations, manage staff and schedules, and ensure exceptional customer service in a fast-paced Subway franchise environment.

The role involves training and developing team members, handling stock, cash, and compliance with safety and brand standards. A clear career path with franchise owners is offered for driven individuals.

Qualifications

• Experience leading teams in a fast-paced retail or food-service environment.
• Proven ability to train, coach and develop staff.
• Strong communication and problem-solving skills.

Responsibilities

• Recruitment, induction and training of staff in line with Subway training requirements.
• Create and manage staff schedules to ensure optimal coverage.
• Assist with deliveries, stock checks and daily banking.
• Prepare stock and sales paperwork; manage pay and timesheets.
• Control cash, minimise wastage and ensure accuracy in records.
• Maintain cleanliness and presentation of the restaurant; ensure safety standards.
• Support in-store marketing and promotional campaigns.

Skills

Leadership

Retail management

Customer service

Job description

Subway (Australia) is seeking a Shift Supervisor to join our team at Ipswich. You will lead daily operations, manage staff and schedules, and ensure exceptional customer service in a fast-paced Subway franchise environment.

The role involves training and developing team members, handling stock, cash, and compliance with safety and brand standards. A clear career path with franchise owners is offered for driven individuals.