Assistant Manager - Dubbo

Discovery Workstay; Dubbo; Hybrid; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Free accommodation

Bonus scheme

Growth opportunities

Discounts on stays

Service recognition

Employee Assistance Program

Job summary

G’day Group is seeking an experienced hospitality manager to lead park operations in the Manager’s absence. You will oversee guest check-ins, reservations, and accounts, while driving exceptional guest service and team performance.

With strong budgeting, revenue management, and RMS skills, you’ll contribute to marketing efforts and support growth across park locations. Weekend and after-hours flexibility is essential.

Qualifications

• Experience managing hospitality/park operations.
• Strong leadership and training abilities.
• Financial management and budgeting experience.
• Proficient with RMS or equivalent reservations system.
• Excellent communication and customer focus.
• Willingness to work weekends and after-hours.

Responsibilities

• Manage daily operations and after-hours callouts.
• Oversee guest check-ins, reservations, and accounts.
• Assist with budgeting and maximizing revenue.
• Deliver top-tier guest service.
• Inspire and support the team.
• Contribute to marketing efforts to attract new guests.

Skills

Hospitality management

People leadership

Budgeting/financial management

RMS experience

Customer-centric service

Weekend/after-hours flexibility

Tools

RMS reservations system

Job description

About Us

G’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G’day Group has the largest park network in the country, offering an amazing customer journey.

About the Role

Your responsibilities will include but are not limited to:

• Manage daily operations and after-hours callouts.
• Oversee guest check-ins, reservations, and accounts.
• Assist with budgeting and maximizing revenue.
• Deliver top-tier guest service.
• Inspire and support the team.
• Contribute to marketing efforts to attract new guests.

About you

We are looking fora superstar individualwho can contribute to the smooth running of the park and who hasthe ability to lead park operations in the Manager's absence.

• Proven experience in hospitality/accommodation management
• People leadership skills with a focus on training and development
• Strong financial management and budget oversight experience
• Tech savvy with RMS experienceor similar reservations systems
• Excellent communication and interpersonal skills, with a strong customer-centric approach
• Flexibility and availability for weekend and after hours shifts

Benefits for you

• Competitive salary package with Free accommodation, and utilities included
• Quarterly and annual bonus scheme
• Professional growth opportunities
• Discounts on accommodation at over 300 G'day holiday parks
• Service recognition awards
• Employee Assistance Program