Assistant Manager

G'day Group; Roxby Downs; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Furnished accommodation

Utilities included

Staff discounts across parks

Employee Assistance Program

Growth opportunities

Job summary

G’day Group’s Roxby Downs park in South Australia is seeking an Assistant Manager to oversee guest arrivals, bookings, and front-desk service while supporting the team across park operations. You’ll manage occupancy during peak mining periods, assist budgeting, and step in across duties when needed in a remote regional location.

You will work closely with the team to ensure a welcoming guest experience, drive revenue opportunities, and maintain safety standards in a dynamic, outback setting.

Qualifications

• Experience using RMS or similar reservations system – Essential.
• Drivers Licence and own vehicle – Essential.
• Food safety experience would be highly regarded.
• A chef or commercial kitchen background would be advantageous.
• A current forklift licence would be highly regarded.
• The ability to live and work in a remote regional location.

Responsibilities

• Oversee guest check-ins, reservations, and accounts with friendly front-desk service.
• Manage fluctuating occupancy levels during busy periods with a calm approach.
• Assist with budgeting and maximizing revenue.
• Assist in daily operations and after-hours callouts.
• Inspire and support the team to foster a positive working environment.
• Hands-on during quieter periods with grounds maintenance, inspections, emails and other tasks.
• Contribute to marketing efforts to attract new guests.
• Maintain a strong focus on workplace health and safety and safe operating practices.
• Work on a 10:4 roster.

Skills

RMS reservations

Driver's license

Forklift license

Food safety

Kitchen background

Job description

About Us

G’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G’day Group has the largest park network in the country, offering an amazing customer journey.

About the Role

The park is located in Roxby Downs, South Australia, near the iconic Borefield Track and a gateway to the renowned Oodnadatta Track, making it a key accommodation hub for workers and travellers in the region.

This is a unique opportunity to join a close-knit team in a remote regional location, where no two days are the same. Roxby Downs offers easy access to some of South Australia’s most spectacular outback experiences, including hiking, camping and exploring the Flinders Ranges and surrounding tracks.

Assistant Manager you will be supporting the day-to-day operation of the park. You’ll manage guest arrivals and bookings, support the team, handle busy mining workstay periods and jump in across the park when needed.

Your responsibilities will include but are not limited to:

• Oversee guest check-ins, reservations, and accounts, with a strong focus on providing friendly and welcoming front-desk service.
• Manage fluctuating occupancy levels and high-demand periods with a calm and solutions-focused approach.
• Assist with budgeting and maximizing revenue.
• Assisting in managing daily operations and after-hours callouts.
• Inspire and support the team and contribute to a positive, close-knit working environment.
• Take a hands-on approach during quieter periods, assisting with grounds maintenance, property inspections, emails and other operational tasks.
• Contribute to marketing efforts to attract new guests.
• Maintain a strong focus on workplace health and safety and ensure safe operating practices across the park.
• Work on a 10:4 roster

About you

You will be a friendly, approachable and hands-on hospitality professional who enjoys connecting with guests and is confident working across all areas of park operations.

Skills and experience will include:

• Experience of using RMS or similar reservations system – Essential
• Drivers Licence and own vehicle – Essential
• Food safety experience would be highly regarded.
• A chef or commercial kitchen background would be advantageous.
• A current forklift licence would be highly regarded.The ability to live and work in a remote regional location

Benefits for you

• Competitive salary package with furnished accommodation and utilities included.
• Professional growth opportunities.
• Discounts on accommodation at over 300 G'day holiday parks.
• Exclusive staff discounts for you and your family on accommodation and tours across our network, including gym memberships, flights, petrol, car and camper van hire, car servicing and more!
• Service recognition awards.
• Employee Assistance Program.

The G’day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.