Assistant Manager | Clarity

George and Matilda; Brisbane; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Mentoring & coaching

Professional development

Above‑award salary

Family and friends discounts

Network support

Job summary

George & Matilda Eyecare’s Clarity Optometrists in Bulimba is seeking a confident Assistant Manager to lead a capable team and deliver exceptional patient care. Gain hands-on management experience while partnering with experienced leaders to drive a high-performing practice.

We value 3+ years in the optical industry, strong dispensing knowledge, and a commitment to outstanding customer experiences. This role offers mentoring, development opportunities, and a pathway into Practice Management.

Qualifications

• 3+ years in the optical industry
• Experience leading or mentoring team members
• Exceptional patient care and customer service
• Strong dispensing capabilities and tailored solutions
• Organisational skills and adaptability

Responsibilities

• Lead and coach the optical team to deliver outstanding patient experiences
• Partner with the Practice Manager to drive daily operations and performance
• Foster a collaborative and high-performing practice culture
• Support staff development and engagement to enable growth

Skills

Leadership experience

Optical dispensing

Communication skills

Job description

This is more than an Assistant Manager role. It's an opportunity to build your leadership career within a thriving practice and develop the skills to lead a high-performing team.

We're seeking a motivated and customer-focused Assistant Manager to join Clarity Optometrists in Bulimba, where you'll work alongside an experienced team, gain hands-on management experience, and play a key role in delivering exceptional patient care.

Why Join George & Matilda Eyecare?

At George & Matilda Eyecare, we're passionate about empowering our people to grow while continuing to deliver outstanding patient experiences at a local level.

We believe great practices are built by great teams, and we're committed to providing the support, development, and opportunities our people need to succeed.

Why Bulimba?

Located on the banks of the Brisbane River, Bulimba is one of Brisbane's most sought-after lifestyle destinations. Known for its vibrant café culture, boutique shopping, riverside dining, and strong community feel, Bulimba offers the perfect balance of village charm and city convenience. It's a fantastic place to grow your career while enjoying a lifestyle locals love.

Why This Role Is Different

Through mentoring, development, and hands-on leadership experience, you'll learn what it takes to successfully lead a practice while making a meaningful impact on both patients and your team.

This is your opportunity to:

• Develop your leadership and coaching skills
• Learn the operational side of running a successful practice
• Build confidence managing people, performance, and patient experiences
• Work closely with experienced leaders who are invested in your growth
• Create a genuine pathway into Practice Management

What You'll Bring

We're looking for a confident optical professional who is ready to take the next step in their leadership journey.

You'll bring:

• 3+ years' experience in the optical industry, with strong dispensing knowledge and technical expertise
• Experience leading, mentoring, or coaching team members in a retail, healthcare, or optical environment
• Exceptional patient care skills and a genuine passion for delivering outstanding customer experiences
• Strong dispensing capabilities, with the ability to confidently recommend solutions tailored to individual patient needs
• Proven organisational skills and the ability to balance operational priorities in a busy practice
• A positive attitude and ability to lead through change, supporting continuous improvement and team engagement
• Strong communication skills and the ability to build trust with both patients and colleagues

Most importantly, we're seeking someone who will work hand-in-hand with the Practice Manager as a true partner, helping drive practice success, support team development, and create exceptional experiences for every patient who walks through the door.

What You'll Gain

• Ongoing mentoring and leadership coaching
• Professional development opportunities to help you reach your career goals

Reward & Recognition

• Competitive salary package above award rates
• Family and friends discounts and benefits

Supportive Team Culture

• Work alongside experienced optical professionals
• Join a practice that values collaboration, learning, and community connection
• Be supported by the broader George & Matilda Eyecare network

About Clarity Optometrists

Clarity Optometrists is a full-scope optometry practice established in 1991.

We are recognised as one of Brisbane’s premier children’s vision centre. Our service culture reflects our passion for providing the best optometry and personal eye care which exceeds patient expectations.

At G&M Eyecare we believe that no two pairs of eyes are the same. Every individual has something unique to bring to their role, that’s why we encourage and support diversity in all its forms. At G&M Eyecare we are committed to making the environment you work in inclusive and enabling.

Company Overview

Putting our People and our Patients First At G&M Eyecare we believe that no two pairs of eyes are the same. Every individual has something unique to bring to their role, that’s why we encourage and support diversity in all its forms. At G&M Eyecare we are committed to making the environment you work in inclusive and enabling. At George & Matilda, we provide a warm and friendly working environment with loads of team members benefits and rewards including: Generous annual spend on your eyecare and fashion needs Family and friends discounts and benefits Fortnightly financial bonus and reward programs On the job and external learning and development opportunities Opportunities for advancement and career progression and qualifications George & Matilda are a value-based organisation, our behaviours are modelled on the following characteristics: