Casual Optical Assistant| Gold Coast

George and Matilda; Gold Coast City; Sur place; AUD 34 000 - 55 000; Plein temps

Avantages offerts par ce poste

Hourly pay

Casual hours

On-the-job training

Mentoring

Discounts for family & friends

Team culture

Résumé du poste

George & Matilda Eyecare on the Gold Coast is seeking a friendly Casual Optical Assistant to support Runaway Bay and cover across the Gold Coast practice network. You will help patients choose frames and lenses, deliver personalised care, and work with a collaborative team of optometrists, dispensers, and support staff.

The role offers an attractive hourly rate with flexible casual hours, on-the-job training, and mentoring in a welcoming team culture.

Qualifications

• Customer-focused, friendly approach to service.
• Retail/optical background preferred or highly regarded.
• Able to learn quickly and communicate clearly with patients.
• Enjoys working in a team and across multiple locations.

Responsabilités

• Assist patients in selecting frames and lenses suited to lifestyle, vision and budget.
• Deliver personalised service and exceptional care to patients.
• Build strong patient relationships and create memorable experiences.
• Develop product knowledge and confidently recommend eyewear solutions.
• Support daily practice operations across multiple locations and teams.

Connaissances

Customer service

Retail experience

Optical experience

Product knowledge

Team player

Flexibility

Description du poste

Help Patients Look, Feel and See Their Best.

At George & Matilda Eyecare, we believe exceptional eyecare starts with three simple principles: Patient First, More Time More Care, and Clinical Independence.

We're looking for a friendly, adaptable, and customer-focused Casual Optical Assistant to support our growing Gold Coast practice network. This role will primarily support our Runaway Bay practice, while also providing cover across other Gold Coast locations as needed.

This opportunity has become available as one of our valued Runaway Bay team members undergoes medical treatment and requires reduced hours and additional support. You'll also assist with short-term coverage across the region, helping ensure every patient continues to receive the exceptional care we're known for.

Why the Gold Coast?

Imagine finishing work and being minutes from world-famous beaches, waterfront dining, national parks, and year-round sunshine. The Gold Coast offers an enviable lifestyle where work-life balance is more than just a buzzword. From coastal walks before work to weekends exploring the hinterland, it's a place where career satisfaction and lifestyle go hand in hand.

Why Join Us?

• Work in a Patient First environment where relationships matter and quality care comes before rushed transactions.
• Enjoy variety and flexibility by supporting multiple practices across the Gold Coast region.
• Join a supportive and experienced team committed to helping each other succeed.
• Develop your optical knowledge and customer service skills within a leading Australian eyecare network.
• Make a genuine difference in local communities while working with loyal patients who value personalised care.

At George & Matilda Eyecare, we're committed to supporting our people and creating a workplace where they can thrive.

On offer:

• Attractive hourly rate
• Flexible casual working arrangements
• On-the-job training and development
• Mentoring from experienced and supportive leaders
• Family and friends discounts and benefits
• A welcoming, down-to-earth team culture
• The opportunity to work alongside passionate eyecare professionals

About the Role

As an Optical Assistant, you'll:

• Assist patients in selecting frames and lenses suited to their lifestyle, vision, and budget
• Deliver personalised service and exceptional customer care
• Build strong patient relationships and create memorable experiences
• Develop product knowledge and confidently recommend eyewear solutions
• Support daily practice operations across multiple locations
• Work collaboratively with Optometrists, Dispensers, and support teams

Skills & Experience

We're looking for someone who:

• Is passionate about Patient First care and exceptional customer service
• Has retail experience (optical experience highly regarded)
• Can develop product knowledge quickly and communicate confidently with patients
• Brings enthusiasm, energy, patience, and a positive attitude
• Enjoys working as part of a team
• Is flexible and adaptable, with the ability to support multiple practice locations
• Can work varying hours, including weekends, public holidays, and late trade when required

At G&M Eyecare we believe that no two pairs of eyes are the same. Every individual has something unique to bring to their role, that’s why we encourage and support diversity in all its forms. At G&M Eyecare we are committed to making the environment you work in inclusive and enabling.

Company Overview

Putting our People and our Patients First At G&M Eyecare we believe that no two pairs of eyes are the same. Every individual has something unique to bring to their role, that’s why we encourage and support diversity in all its forms. At G&M Eyecare we are committed to making the environment you work in inclusive and enabling. At George & Matilda, we provide a warm and friendly working environment with loads of team members benefits and rewards including: Generous annual spend on your eyecare and fashion needs Family and friends discounts and benefits Fortnightly financial bonus and reward programs On the job and external learning and development opportunities Opportunities for advancement and career progression and qualifications George & Matilda are a value-based organisation, our behaviours are modelled on the following characteristics: