Assistant Manager

Australia and New Zealand Banking Group Limited; Sydney; Hybrid; AUD 80,000 - 110,000; Full time

Job summary

ANZ is seeking an Assistant Manager in Sydney to support the Relationship Manager, driving business growth and deepening client relationships across a high-quality portfolio.

You will identify sales opportunities, analyze customers to uncover cross-sell potential, collaborate with product specialists to deliver tailored financial solutions, and ensure adherence to credit and risk policies.

Qualifications

• Strong relationship management and customer engagement skills.
• Ability to identify business development and sales opportunities.
• Knowledge of business banking products, credit processes, and risk management principles.
• Strong analytical and problem-solving capabilities with attention to detail.
• Excellent communication and stakeholder management skills.
• Ability to work collaboratively with relationship managers, product partners, and support teams.
• Strong organizational skills with the ability to manage multiple priorities effectively.

Responsibilities

• Support Relationship Managers in managing and growing a portfolio of business customers.
• Identify new business opportunities and assist in acquiring new clients.
• Conduct customer analysis to uncover cross-sell and upsell opportunities across banking products.

Skills

Relationship management

Business development

Sales opportunities

Credit process knowledge

Risk management

Analytical thinking

Communication

Stakeholder management

Multitasking

Job description

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Division: Business & Private Bank

Location: Sydney

About Us

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At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As an Assistant Manager, you will support the Relationship Manager in driving business growth, deepening client relationships, and maintaining a high-quality portfolio.

The role focuses on identifying sales opportunities, improving customer profitability, managing risks, and delivering excellent customer outcomes while collaborating closely with product specialists and stakeholders.

What will your day look like?

As a Assistant Manager, you will have the opportunity to:

• Support Relationship Managers in managing and growing a portfolio of business customers.Identify new business opportunities and assist in acquiring new clients.
• Conduct customer analysis to uncover cross-sell and upsell opportunities across banking products and services.
• Work closely with product specialists to deliver tailored financial solutions to clients.
• Review customer portfolios, monitor account performance, and ensure compliance with credit and risk policies.
• Prepare credit applications, customer reviews, reports, and documentation.
• Build and maintain strong relationships with clients through regular engagement and service support.
• Collaborate with internal stakeholders to resolve customer queries and deliver a seamless customer experience.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Strong relationship management and customer engagement skills.
• Ability to identify business development and sales opportunities.
• Knowledge of business banking products, credit processes, and risk management principles.
• Strong analytical and problem-solving capabilities with attention to detail.
• Excellent communication and stakeholder management skills.
• Ability to work collaboratively with relationship managers, product partners, and support teams.
• Strong organizational skills with the ability to manage multiple priorities effectively