Assistant Manager

ANZ; Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

ANZ in Sydney is seeking an Assistant Manager to support the Relationship Manager in growing a portfolio of business customers and delivering tailored financial solutions. You will identify sales opportunities, analyze customer profitability, manage risks, and work with product specialists to provide effective banking solutions, while maintaining high service standards.

This permanent full-time role requires collaboration with stakeholders, strong relationship skills, and the ability to navigate

Qualifications

• Strong relationship management and customer engagement skills.
• Ability to identify business development and sales opportunities.
• Knowledge of business banking products, credit processes, and risk management.
• Strong analytical and problem-solving capabilities with attention to detail.
• Excellent communication and stakeholder management skills.

Responsibilities

• Support Relationship Managers in managing and growing a portfolio of business customers.
• Identify new business opportunities and assist in acquiring new clients.
• Conduct customer analysis to uncover cross-sell and upsell opportunities across banking products and services.
• Work closely with product specialists to deliver tailored financial solutions to clients.
• Review customer portfolios, monitor account performance, and ensure compliance with credit and risk policies.
• Prepare credit applications, customer reviews, reports, and documentation.
• Build and maintain strong relationships with clients through regular engagement and service support.
• Collaborate with internal stakeholders to resolve customer queries and deliver a seamless customer experience.

Skills

Relationship management

Business development

Banking products knowledge

Credit risk awareness

Stakeholder management

Job description

Standard

At ANZ, we’re shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About Us

Standard

At ANZ, we’re shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About The Role

As an Assistant Manager, you will support the Relationship Manager in driving business growth, deepening client relationships, and maintaining a high-quality portfolio.

The role focuses on identifying sales opportunities, improving customer profitability, managing risks, and delivering excellent customer outcomes while collaborating closely with product specialists and stakeholders.

Role Type: Permanent/ Full time

Role Location: Level 9 / 242 Pitt Street Sydney NSW 2000

Work Hours:40 Hours

What will your day look like?

As a Assistant Manager, you will have the opportunity to:

• Support Relationship Managers in managing and growing a portfolio of business customers.Identify new business opportunities and assist in acquiring new clients.
• Conduct customer analysis to uncover cross-sell and upsell opportunities across banking products and services.
• Work closely with product specialists to deliver tailored financial solutions to clients.
• Review customer portfolios, monitor account performance, and ensure compliance with credit and risk policies.
• Prepare credit applications, customer reviews, reports, and documentation.
• Build and maintain strong relationships with clients through regular engagement and service support.
• Collaborate with internal stakeholders to resolve customer queries and deliver a seamless customer experience.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Strong relationship management and customer engagement skills.
• Ability to identify business development and sales opportunities.
• Knowledge of business banking products, credit processes, and risk management principles.
• Strong analytical and problem-solving capabilities with attention to detail.
• Excellent communication and stakeholder management skills.
• Ability to work collaboratively with relationship managers, product partners, and support teams.
• Strong organizational skills with the ability to manage multiple priorities effectively

Job Posting End Date

, 11.59pm, (Melbourne Australia)