Assistant Facilities Manager

Redpath Partners; Ryde; On-site; AUD 90,000 - 120,000; Full time

Job summary

Redpath Partners near Ryde is seeking an Assistant Operations Manager to support the operations and centre management of a busy shopping centre. You will help oversee day-to-day operations, safety, and compliance to provide a safe environment for tenants, customers and contractors.

The role includes coordinating inspections, supervising contractors, assisting in tender processes, and driving sustainability while optimising costs and service delivery.

Qualifications

• 3–5 years’ experience in facilities or operations management, ideally retail.
• Knowledge of building systems (HVAC, fire, electrical, plumbing) and asset maintenance procedures.
• Strong understanding of WHS and statutory compliance requirements.
• Proven ability to manage contractors and multiple stakeholders in a fast-paced environment.
• Intermediate to advanced computer literacy (Microsoft Office, CMMS or property management systems).

Responsibilities

• Oversee daily operational aspects of the centre including building services, maintenance, cleaning, waste management, and security.
• Coordinate daily inspections to meet operational, presentation, and safety standards.
• Supervise and liaise with contractors to ensure service levels, KPIs, and compliance standards.
• Assist in tender processes, contract renewals, and performance reviews.
• Ensure compliance with WHS, fire safety, environmental, and statutory regulations.
• Support incident response, risk assessments, and emergency management procedures.
• Assist in implementing sustainability initiatives and monitoring energy, water, and waste performance.
• Identify and recommend operational improvements to reduce costs and environmental impact.
• Build positive working relationships with tenants and centre management teams.
• Respond promptly to tenant maintenance requests and operational concerns.
• Maintain accurate records, logs, and compliance documentation.
• Prepare reports, budgets, and updates for the Operations Manager as required.

Skills

Facilities management

Building systems knowledge

WHS compliance

Contractor management

Communication

Education

Facilities Management qualification

Tools

MS Office

CMMS

Job description

Your role as Assistant Operations Manager:

A new and exciting opportunity has become available near Ryde as Assistant Operations Manager. You will support the operations manager and centre manager to oversee the day-to-day operational performance of the shopping centre, ensuring a safe and compliant environment for tenants, customers, contractors and stakeholders.

The asset, features a diverse mix of retailers, dining, entertainment, and essential services. We’re committed to providing a safe, efficient, and vibrant environment for our tenants, customers, and the wider community.

Your duties and responsibilities as Assistant Operations Manager:

• Support the Operations Manager in overseeing all operational aspects of the centre, including building services, maintenance, cleaning, waste management, and security.
• Coordinate daily inspections to ensure all areas of the centre meet operational, presentation, and safety standards.
• Supervise and liaise with contractors to ensure service levels, KPIs, and compliance standards are met.
• Assist in tender processes, contract renewals, and performance reviews.

Compliance & Safety:

• Ensure compliance with WHS, fire safety, environmental, and statutory regulations.
• Support incident response, risk assessments, and emergency management procedures.

Sustainability & Efficiency:

• Assist in implementing sustainability initiatives and monitoring energy, water, and waste performance.
• Identify and recommend operational improvements to reduce costs and environmental impact.

Tenant & Stakeholder Relations:

• Build positive working relationships with tenants and centre management teams.
• Respond promptly to tenant maintenance requests and operational concerns.

Administration & Reporting:

• Maintain accurate records, logs, and compliance documentation.
• Prepare reports, budgets, and updates for the Operations Manager as required.

To be considered for this role, we are looking for the following skills and experience:

• Minimum 3–5 years’ experience in facilities or operations management, ideally within a retail environment.
• Knowledge of building systems (HVAC, fire, electrical, plumbing) and asset maintenance procedures.
• Strong understanding of WHS and statutory compliance requirements.
• Excellent communication, organisation, and problem-solving skills.
• Proven ability to manage contractors and multiple stakeholders in a fast-paced environment.
• Intermediate to advanced computer literacy (Microsoft Office, CMMS or property management systems).
• Relevant qualifications in Facilities Management, Building Services, or a related discipline (preferred).