Center Operations Lead — Facilities & Safety

Redpath Partners; Ryde; On-site; AUD 90,000 - 120,000; Full time

Job summary

Redpath Partners near Ryde is seeking an Assistant Operations Manager to support the operations and centre management of a busy shopping centre. You will help oversee day-to-day operations, safety, and compliance to provide a safe environment for tenants, customers and contractors.

The role includes coordinating inspections, supervising contractors, assisting in tender processes, and driving sustainability while optimising costs and service delivery.

Qualifications

• 3–5 years’ experience in facilities or operations management, ideally retail.
• Knowledge of building systems (HVAC, fire, electrical, plumbing) and asset maintenance procedures.
• Strong understanding of WHS and statutory compliance requirements.
• Proven ability to manage contractors and multiple stakeholders in a fast-paced environment.
• Intermediate to advanced computer literacy (Microsoft Office, CMMS or property management systems).

Responsibilities

• Oversee daily operational aspects of the centre including building services, maintenance, cleaning, waste management, and security.
• Coordinate daily inspections to meet operational, presentation, and safety standards.
• Supervise and liaise with contractors to ensure service levels, KPIs, and compliance standards.
• Assist in tender processes, contract renewals, and performance reviews.
• Ensure compliance with WHS, fire safety, environmental, and statutory regulations.
• Support incident response, risk assessments, and emergency management procedures.
• Assist in implementing sustainability initiatives and monitoring energy, water, and waste performance.
• Identify and recommend operational improvements to reduce costs and environmental impact.
• Build positive working relationships with tenants and centre management teams.
• Respond promptly to tenant maintenance requests and operational concerns.
• Maintain accurate records, logs, and compliance documentation.
• Prepare reports, budgets, and updates for the Operations Manager as required.

Skills

Facilities management

Building systems knowledge

WHS compliance

Contractor management

Communication

Education

Facilities Management qualification

Tools

MS Office

CMMS

Job description

Redpath Partners near Ryde is seeking an Assistant Operations Manager to support the operations and centre management of a busy shopping centre. You will help oversee day-to-day operations, safety, and compliance to provide a safe environment for tenants, customers and contractors.

The role includes coordinating inspections, supervising contractors, assisting in tender processes, and driving sustainability while optimising costs and service delivery.