Facilities Operations Manager

Redpath Partners; City of Melbourne; Hybrid; AUD 130,000 - 140,000; Full time

Job summary

A property management firm is seeking an experienced Facilities Operations Manager to manage two shopping centres in Melbourne on a 3-4 day work schedule. This role involves overseeing day-to-day operations, ensuring compliance with safety regulations, and managing budgets. The successful candidate will have a strong background in facilities management with a focus on stakeholder relationships and reporting. Competitive salary of up to $140k including super based on a part-time schedule.

Qualifications

• Proven experience in facilities management within shopping centres.
• Experience managing and setting operational budgets.
• Skilled in reporting of data and managing multiple stakeholders.

Responsibilities

• Manage day-to-day operations of two shopping centres.
• Ensure compliance with safety and regulatory standards.
• Lead comprehensive inspections of the centres.
• Develop operational budgets and manage financial reporting.

Skills

Facilities management

Budget management

Reporting

Stakeholder management

Job description

Overview

Facilities Operations Manager required to manage 2 x shopping centres in Melbourne. The role will be 3-4 days per week.

Role: Facilities Manager- 12 month contract (possibility to extend)

Location: Melbourne

Package: Up to $140k including super- This role is 3-4 days a week so salary will be pro-rata

The Role:

We are seeking a Facilities/Operations Manager to manage two retail assets in Melbourne.

You will report into the General Manager and work closely within a team of 10 consisting of Centre Manager, General Manager and Maintenance Manager.

This role will serve as the primary liaison for tenants, emphasizing the coordination of repairs, preventative maintenance, and adherence to safety and regulatory standards.

Your duties and responsibilities as Facilities Manager will be as followed:

• Manage the day-to-day operations of two shopping centres including all grounds and building maintenance activities
• Directly manage the maintenance manager and support with their career development
• Proactively support all tenancy delivery aspects of refurbs, upgrades, new stores, tenant repairs, inductions; process/paperwork/reporting.
• Lead and oversee comprehensive daily inspections of both centres, maintain/introduce a system for ensuring all areas comply with operational and safety standards
• Ensure strict adherence to safety and compliance protocols within the retail environment, act as the principal authority on these matters and advocate for best practices.

Risk and Compliance Management

• Ensure a property risk management program including audits is implemented and maintained across both centre
• Ensure escalation procedures and incident reporting procedures are implemented, tested and reviewed in line with legislatio
• Ensure compliance to all OH&S, Environment and Risk Management Policies and Procedure
• Ensure compliance to Building Code of Australia, Australian Standards, Disability Discrimination Act, and all other regulations relevant.
• Ensure the provision of a safe working environment and ensure compliance with statutory regulations on fire, health and safety standard

Maintenance

• Plan, organize, maintain, and manage the operations and reliability of centre facilities and general infrastructure. Establish and monitor preventative maintenance processes and programs including inspection of maintenance work by contracto
• Supervise operations administrative services including technical/support staff & contractors.
• Develop, recommend, and administer Essential Service & OH&S policies and procedures, in support of shopping centres compliance with approved policies, procedures, and processe

Reporting

• Actively work to develop operational budgets and ensure effective management of budgets.
• Build and develop effective client/ stakeholder relationships across multiple levels of the organization.
• On-site key point of contact for operation matters within property portfolio
• Ensure in conjunction with other team members that Monthly Reports are completed in a timely and accurate matte Reports are to contain:
• Incident reports for prior month and recommendation for remediation if needed
• Budget Status/tracking outgoings against budget
• Contract Expiry profile
• Status of risk & compliance regimes
• Status of planned & professional maintenance programs
• Trouble-shoots and responds to after-hour issues as needed regarding the operational aspects of the facilities such as HVAC issues, fire alarm malfunctions, vertical transportation, electrical outages, water leaks etc
• Regularly prepare and present status updates to management regarding ongoing maintenance tasks, ensuring alignment with operational priorities. Work with Finance Manger week to week for all budget needs/changes.
• Update and maintain list of facilities equipment, including life-cycle and replacement costs as required.
• Monitor and oversee the work of external contractors to ensure OH&S compliance & safe working practices are met and house rules are adhered to.
• Participate in the development and administration of centre maintenance budget
• Work with the Centre Manager to manage tenant requirements & communication on any planned or emergency works
• As part of Centre's Emergency Management, ensure essential support for after hour and 24/7 on-call response as needed.

To be successful in your role as Facilities Manager, we are looking for the following experience:

• Facilities management experience within shopping centres
• Experience managing and setting operational budgets
• Experience in reporting of data
• Experienced in managing subcontractor and stakeholder relationships

For more information, please contact Jade Whitmore at [e-mail] or 04 2298 2108