Assistant F&B Manager — Guest Experience & Team Leadership

MERCURE; Perth; On-site; AUD 85,000 - 110,000; Full time

Job summary

Mercure Perth is seeking an Assistant Food & Beverage Manager to lead Cuccina & Beccarria and support the hotel's F&B services. You will coach and develop the team, uphold service standards, and manage stock and costs to drive guest satisfaction.

Reporting to the Food & Beverage Manager, you will oversee daily operations, assist with recruitment and rostering, monitor beverage costs and budgets, and ensure compliance with safety and licensing requirements while delivering the Mercure service

Qualifications

• Proven leadership experience in F&B management or hospitality operations.
• Service-focused with commitment to guest satisfaction and team development.
• Strong ability to build relationships with staff, guests and suppliers.
• Excellent communication and networking skills to inspire teams.
• Experience in budget management, financial analysis, and cost control.
• Knowledge of food safety, hygiene standards, and compliance.
• Experience in menu development and F&B trend analysis.
• Strong analytical and problem-solving skills; decisive decisions.
• Proficiency in inventory management and ordering systems.
• Experience building high-performance team cultures.
• Organizational and time management; multitasking.
• Flexibility and resilience in fast-paced environments.
• Preferred: Hospitality management certification or relevant qualification.

Responsibilities

• Lead daily operations at Cuccina & Beccarria, supporting the team on the floor and ensuring consistently friendly, professional and efficient service.
• Support the hotel's other food and beverage services, including the Lobby Bar, conference room, room service and minibar.
• Coach, train and motivate team members, building their confidence, product knowledge and service skills.
• Assist with recruitment, induction, performance reviews and ongoing team development.
• Support rostering, verify team member time records and monitor staffing levels to meet business needs and manage wage costs.
• Monitor beverage costs, stock levels and ordering requirements, completing monthly beverage stocktakes and timely reporting.
• Assist with monitoring departmental budgets, controlling costs and identifying opportunities to increase revenue and profitability.
• Ensure responsible service of alcohol practices, licensing requirements, food safety and workplace health and safety standards are maintained.
• Oversee opening and closing procedures, cash handling, till balancing and the accurate operation of point-of-sale systems.
• Maintain a clean, safe and welcoming environment, ensuring equipment is well cared for and maintenance needs are reported promptly.
• Respond to guest enquiries and complaints with professionalism, using feedback to improve service and guest satisfaction.
• Deliver on the Mercure service promise and recognise our Accor Live Limitless loyalty members.
• Run regular team briefings and work closely with other departments to support smooth hotel operations.
• Take responsibility for the food and beverage department in the absence of the Food & Beverage Manager.
• Work a rotating roster, including early mornings, afternoons, evenings, weekends and public holidays.

Skills

Leadership experience

Guest service

Budget management

Communication

Inventory management

Menu development

Cost control

Team development

Problem solving

Operational readiness

Education

Hospitality management qualification

Tools

POS systems

Job description

Mercure Perth is seeking an Assistant Food & Beverage Manager to lead Cuccina & Beccarria and support the hotel's F&B services. You will coach and develop the team, uphold service standards, and manage stock and costs to drive guest satisfaction.

Reporting to the Food & Beverage Manager, you will oversee daily operations, assist with recruitment and rostering, monitor beverage costs and budgets, and ensure compliance with safety and licensing requirements while delivering the Mercure service