Assistant Director, Family Support & Welfare Policy

Department of Defence; Canberra; On-site; AUD 90,000 - 120,000; Full time

Job summary

The Department of Defence invites an experienced Human Services practitioner to join the Directorate of Helpline, Incidents and Welfare Policy in Canberra. Your work will support ADF members and their families navigating military life and postings.

You will lead the administration of the Families with Special Needs program, supervise the program manager and team, and collaborate with diverse stakeholders to improve reporting, budgeting, procurement and quality assurance.

Qualifications

• Demonstrate professional judgement in support of members, families and Command.
• Build trusted relationships within the Branch and with stakeholders.
• Monitor progress, manage risks and adapt plans as needed.
• Attention to detail and ability to work with complex ICT systems and data as a strategic asset.

Responsibilities

• Lead the administration and strategic direction of the Families with Special Needs program, supervising the Program Manager and team.
• Support the directorate to assess the suitability of applicants under the Overseas Lateral Entry program.
• Design and implement enhancements to support members, families and Command, including managing delegations for categorising recognised family and approving education assistance funding.
• Engage with stakeholders to understand needs and support reporting tasks, procurement, budgeting and quality assurance.

Job description

The Department of Defence invites an experienced Human Services practitioner to join the Directorate of Helpline, Incidents and Welfare Policy in Canberra. Your work will support ADF members and their families navigating military life and postings.

You will lead the administration of the Families with Special Needs program, supervise the program manager and team, and collaborate with diverse stakeholders to improve reporting, budgeting, procurement and quality assurance.