Defence Family Support Coordinator (Darwin)

Safca; Darwin; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

6 weeks annual leave

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Free, confidential counselling support

Flexible working arrangements

Job summary

Lutheran Care is launching a Defence Family Support Program in Darwin to strengthen wellbeing, resilience and social connection for Defence personnel, partners and children. As Defence Family Support Coordinator, you will lead delivery, engage families, and build community networks to support relocations and transitions in the Top End.

This hands-on role oversees day-to-day operations, coordinates volunteers, delivers welcoming activities, and ensures data, KPIs and reporting are managed

Qualifications

• A relevant qualification in Community Services, Social Work, Human Services, or equivalent experience.
• Strong interpersonal skills and the ability to work with a degree of autonomy.
• Excellent organisation, problem-solving, management and negotiation skills.
• Knowledge and experience of community services, networks and available community resources.
• Experience working with diverse communities and building meaningful partnerships.
• An understanding of trauma-informed, culturally safe and strengths-based practice.

Responsibilities

• Coordinate the day-to-day delivery of the Defence Family Support Program, creating a welcoming, safe and professional environment.
• Engage with Defence families and maintain effective processes for participant engagement, referrals and follow-up.
• Help deliver events that create opportunities for shared experiences, peer support and a stronger sense of belonging.
• Build relationships with community organisations, service providers and local stakeholders.
• Develop referral pathways so vulnerable families and those experiencing complex circumstances can access appropriate specialist support.
• Recruit, induct and support volunteers and monitor their contribution to program outcomes.

Skills

Interpersonal skills

Autonomy

Organization

Problem-solving

Negotiation

Networking

Education

Relevant qualification in Community Services or Social Work

Job description

Lutheran Care is launching a Defence Family Support Program in Darwin to strengthen wellbeing, resilience and social connection for Defence personnel, partners and children. As Defence Family Support Coordinator, you will lead delivery, engage families, and build community networks to support relocations and transitions in the Top End.

This hands-on role oversees day-to-day operations, coordinates volunteers, delivers welcoming activities, and ensures data, KPIs and reporting are managed