Assistant Director Maintenance Panel

Defence Housing Australia; Australian Capital Territory; On-site; AUD 122,963 - 150,065; Full time

Benefits offered by this job

15.4% superannuation

Generous leave entitlements

Work-life balance

Career progression opportunities

Job summary

A leading organization in housing services is looking for an Assistant Director Maintenance Panel to oversee contractor management and ensure regulatory compliance. This role demands strong leadership skills, analytical abilities, and effective stakeholder engagement. The successful candidate will implement strategies for asset management and maintain performance standards within a dedicated team. Located in Melbourne or other specified cities, the position offers a full-time role with competitive benefits including superannuation and generous leave entitlements.

Qualifications

• Experience in leading teams and managing contractor panels.
• Strong ability to analyze data and contractor performance.
• Knowledge of regulatory requirements related to asset management.

Responsibilities

• Oversee performance management of DHA's Repairs and Maintenance contractors.
• Develop and implement Asset Management Strategy.
• Ensure regulatory compliance and risk management.

Skills

Contract management oversight

Data analysis

Stakeholder engagement

Supply and demand analysis

Job description

Join to apply for the Assistant Director Maintenance Panel role at Defence Housing Australia

Position: Assistant Director Maintenance Panel

Level: EL1

Salary Range: $122,963 to $150,065 per annum plus 15.4% superannuation

Location: Sydney (Parramatta), or Brisbane (Newstead), or Canberra (Gungahlin), or Port Melbourne

About us

DHA was established in 1988 following passage of the Defence Housing Australia Act 1987 (DHA Act) to provide adequate and suitable housing for, and housing related services to, members of the Australian Defence Force (ADF) and their families. We remain committed to our purpose of providing housing, and housing related services, to ADF members and their families to support Defence’s operational needs.

DHA manages an expanding portfolio of housing solutions and provides housing for over 17,200 ADF members and their families and administers rent allowance for more than 16,000 ADF members and their families in private rental accommodation. DHA provides housing related services advising on eligibility, providing posting support, and managing bookings and allocation services for all DHA provisioned housing and on‑base accommodation to approximately 60,000 ADF members.

About your team

The Asset Management branch is located within the Service Delivery Group for DHA. The Service Delivery Group is responsible for providing all housing and customer services to Defence members and their families. This includes managing DHA’s housing portfolio, DHA’s housing assets and providing property care services to landlords. The Asset Management branch is responsible for the provision of DHA’s asset management function. In addition, it is responsible for the delivery of upgrades work, Defence construction projects and related contract management functions including the Repairs and Maintenance contractor panel arrangements. Residential repairs and maintenance services are delivered in all locations where DHA manages properties. DHA’s RMS contractors are critical to the success of DHA’s contracted maintenance services that underpin DHA’s property management service offering.

About the role

The Assistant Director Maintenance Panel leads a dedicated team who are responsible for the oversight and performance management of DHA’s Repairs and Maintenance contractor panel arrangements, including ensuring DHA’s adherence to regulatory requirements, legislation and licensing. The role will support the development and implementation of DHA’s Asset Management Strategy.

Key responsibilities and requirements

• You will be responsible for leading a specialised team who have responsibility for engaging and maintaining a suitable asset management supply chain and contract management arrangements, in collaboration with wider DHA stakeholders.
• This includes contract management oversight, supply and demand analysis, contractor retention, data analysis and stakeholder engagement.
• Additionally, you will be responsible for the reporting and monitoring of contractor Key Performance Indicators, ensuring compliance and risk management.
• The role will require evaluation and identification of strategies to communicate and implement long‑term solutions for ongoing efficiencies and sustainability.

Benefits for working at DHA include:

• 15.4% superannuation
• Generous leave entitlements, including 18 days personal leave and 20 days annual leave per year
• Work‑life balance and flexible working options
• A positive workplace culture where you can bring your whole self to work
• Opportunities to broaden your industry knowledge and experience
• Career progression and opportunities
• ADF partner employment conditions when posting to a new location

Note:

All successful applicants are required to be eligible to complete a Baseline Vetting security clearance for consideration of the Australian Government Security Vetting Agency (AGSVA).

How to apply

Apply now via our online careers site with your current resume and a 500‑word one‑page pitch, addressing the requirements of the role and how your current experience aligns with the requirements. We recommend you read the Australian Public Service Commission’s Cracking the Code guidance on how to write your response. Additionally, you should consider the expected behaviours described in the Australian Public Service Commission’s Integrated Leadership System at this role’s level.

For further information on the position, please refer to the Candidate Information Pack through the online careers site.

Applications close

Applications close: 11:55pm AEST 19 January 2026

Any questions?

Ally Del Gigante – Asset Management Business Manager
[e-mail] / 0421 041 143

Inclusion and Diversity

DHA is committed to building an inclusive and diverse workforce. We welcome applications from across our community including, Aboriginal and Torres Strait Islander peoples, women, people with disability, people from culturally and linguistically diverse backgrounds, those who identify as LGBTIQ+, ex‑defence members, mature aged employees and carers.

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability

Employment with DHA is conditional on successful applicants demonstrating that they are an Australian citizen and can obtain and maintain a security clearance at the required level.

Seniority level

Executive

Employment type

Full‑time

Job function

Management

Industry

Administrative and Support Services