Assistant Community Manager - Chambers Pines Lifestyle

Ingenia Communities; Logan City; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Staff discounts on Ingenia Holiday Pks

Employee rewards (referral, employee/m

Job summary

Ingenia Communities operates Chambers Pines Lifestyle, a welcoming community between Brisbane and the Gold Coast. We are seeking an Assistant Community Manager to help lead day‑to‑day operations and deliver exceptional resident experiences through service and operational excellence.

Reporting to the Community Manager, you’ll foster belonging, manage occupancy and engagement, and support budgeting and team leadership to ensure high‑quality outcomes across the site.

Qualifications

• Experience managing resident or customer relationships in property, hospitality, aged care or community settings.
• Experience leading day-to-day operations while balancing competing priorities.
• Experience managing budgets, P&L performance or commercial outcomes.
• Ability to handle challenging or emotionally charged situations with empathy, professionalism and clear boundaries.
• Visible, hands-on leader who is the go-to person for residents, teams and stakeholders.

Responsibilities

• Deliver an outstanding resident experience, measured through satisfaction surveys and Net Promoter Score (NPS)
• Oversee day‑to‑day community operations, including presentation standards, occupancy, tenancy and resident engagement
• Lead financial performance through budgeting, planning and management of P&L outcomes
• Foster a strong sense of community by delivering lifestyle, wellbeing and connection programs
• Lead, motivate and support team members and contractors to consistently deliver high‑quality outcomes

Skills

Resident relations

Operations leadership

Budgeting & P&L

People management

Customer service

Job description

Assistant Community Manager - Chambers Pines Lifestyle

At Ingenia, we’re not just building communities, we’re creating places where people truly belong. From unforgettable holidays to vibrant rental living and affordable housing, we’re all about making life better, brighter, and more connected.

We’re a passionate bunch who care deeply, work boldly, and support each other every step of the way to create moments that matter. If you’re ready to work in a place that values your ideas and celebrates your wins, we’d love to welcome you to the team.

We’re on the lookout for a Community Assistant Manager to join our team at Chambers Pines Lifestyle site.

Reporting to theCommunity Manager, you’ll help lead day‑to‑day community operations, building a strong sense of connection and belonging for residents. You’ll deliver exceptional experiences through customer‑focused service and operational excellence.

Chambers Pines Lifestyle offers a welcoming community, modern amenities, and a relaxed lifestyle in a peaceful setting, conveniently located between Brisbane and the Gold Coast.

Why You’ll Love Life at Ingenia

We believe work should be rewarding, flexible, and full of perks:

• Staff discounts on Ingenia Holiday Parks, with savings that can go beyond 50%
• Employee referral, employee of the month, and employee of the year rewards

In this Role, You’ll

• Deliver an outstanding resident experience, measured through satisfaction surveys and Net Promoter Score (NPS)
• Oversee day‑to‑day community operations, including presentation standards, occupancy, tenancy and resident engagement
• Lead financial performance through budgeting, planning and management of P&L outcomes
• Foster a strong sense of community by delivering lifestyle, wellbeing and connection programs
• Lead, motivate and support team members and contractors to consistently deliver high‑quality outcomes

You’re Likely a Match If You

• Bring experience managing resident or customer relationships in property, hospitality, aged care or community settings
• Are confident leading day‑to‑day operations while balancing competing priorities
• Have experience managing budgets, P&L performance or commercial outcomes
• Handle challenging or emotionally charged situations with empathy, professionalism and clear boundaries
• Are a visible, hands‑on leader who enjoys being the go‑to person for residents, teams and stakeholders

You’re someone who brings energy, ideas, and a genuine passion for making a difference. You love working with people, solving problems, and creating moments that matter.

Our Recruitment Process

We keep things simple and supportive:

• Quick phone chat and interview with your future manager
• Background checks
• Offer and onboarding; welcome aboard!

All applicants must be able to work in Australia and provide evidence of working rights, as well as undergo a National Police Check.

Let’s Create Amazing Experiences Together