Assistant Branch Manager — Customer & Operations

Rexel France; Nambour; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Career development opportunities

Global business exposure

Paid parental leave

Women in Rexel program

Job summary

Rexel Australia in Nambour is seeking an Assistant Manager to support daily branch operations and deliver outstanding service to customers. You will work closely with the Branch Manager and team to keep operations smooth, safe, and customer-focused.

The role suits someone who enjoys helping others, building relationships, coaching colleagues, and driving continuous improvement. Prior experience in customer-facing roles or electrical wholesaling is advantageous, with a passion for teamwork and

Qualifications

• Experience in a customer-facing role
• Interest in sales and operational excellence
• Experience mentoring or supporting others is desirable
• Experience in electrical wholesaling, trades, or building industry is highly regarded

Responsibilities

• Ensure customers receive friendly, efficient and professional service
• Build strong relationships with customers, colleagues, and stakeholders
• Provide guidance, coaching and support to foster an inclusive and collaborative team culture
• Support compliance with company procedures and contribute to safety-first culture
• Work with Branch Manager to identify and implement continuous improvement initiatives
• Contribute to branch performance through a hands-on, team-focused approach

Skills

Customer service

Team support

Relationship building

Coaching

Job description

Rexel Australia in Nambour is seeking an Assistant Manager to support daily branch operations and deliver outstanding service to customers. You will work closely with the Branch Manager and team to keep operations smooth, safe, and customer-focused.

The role suits someone who enjoys helping others, building relationships, coaching colleagues, and driving continuous improvement. Prior experience in customer-facing roles or electrical wholesaling is advantageous, with a passion for teamwork and