Assistant Manager

Rexel; Nambour; On-site; AUD 65,000 - 95,000; Full time

Benefits offered by this job

Career development

SkillUp learning platform

Global mobility opportunities

Wellbeing support

Birthday leave

Job summary

Rexel Electrical Supplies in Australia is seeking an Assistant Manager to help run day-to-day operations in Nambour and to deliver outstanding service to our customers in the electrical wholesale sector.

Reporting to the Branch Manager, you will coach and support the team, build strong relationships with customers and stakeholders, promote a safety-first culture, and drive continuous improvement to strengthen branch performance.

Qualifications

• Experience in a customer-facing role with an interest in sales and operational excellence
• Proactive approach and a strong desire to learn and develop your career
• Experience leading, mentoring or supporting others is desirable
• Experience in electrical wholesaling, trades, or the building and construction industry will be highly regarded

Responsibilities

• Ensure customers receive friendly, efficient and professional service
• Build strong relationships with customers, colleagues, and internal and external stakeholders
• Provide guidance, coaching and support to help foster an inclusive and collaborative team culture
• Support compliance with company procedures and contribute to a strong safety-first culture
• Work closely with the Branch Manager and team to identify and implement continuous improvement initiatives
• Contribute to branch performance through a hands-on and team-focused approach

Skills

Customer service

Team leadership

Relationship building

Continuous improvement

Learning mindset

Job description

Rexel Electrical Supplies, a part of Rexel Australia is a worldwide expert in distributing electric and energy-efficient products and services. We provide smart electrical solutions in over 1,900 branches across 21 countries worldwide that improve the comfort, safety and security of our customers’ homes, businesses, and industries.

Job Description

We’re looking for an Assistant Manager to provide day-to-day operational support to our team in Nambour.

Working closely with the Branch Manager and wider team, you’ll play an important role in delivering exceptional service to our customers — the lifeblood of the electrical industry in Australia. This is a great opportunity for someone who enjoys supporting others, working collaboratively, and contributing to a positive customer experience.

This is your chance to join one of Australia’s leading electrical wholesalers and build a meaningful career with a global business.

A bit about your role

As Assistant Manager, you’ll support the day-to-day operations of the branch while helping to create a positive and high-performing team environment. You’ll:

• Ensure customers receive friendly, efficient and professional service
• Build strong relationships with customers, colleagues, and internal and external stakeholders
• Provide guidance, coaching and support to help foster an inclusive and collaborative team culture
• Support compliance with company procedures and contribute to a strong safety-first culture
• Work closely with the Branch Manager and team to identify and implement continuous improvement initiatives
• Contribute to branch performance through a hands-on and team-focused approach

Qualifications

We’re looking for someone who brings initiative, a willingness to learn, and a genuine passion for customer service and team success. Ideally, you’ll have:

• Experience in a customer-facing role, with an interest in sales and operational excellence
• A proactive approach and a strong desire to learn and develop your career
• Experience leading, mentoring or supporting others is desirable
• Experience in electrical wholesaling, trades, or the building and construction industry will be highly regarded

Additional Information

Why join Rexel?

At Rexel, we’re committed to creating a workplace where people feel supported, valued and empowered to grow. We offer more than just a job — we offer the opportunity to build a long-term career with a business that genuinely cares about its people.

Here’s what you can expect:

• Genuine career development opportunities
• Access to our SkillUp learning platform
• The opportunity to work for a global business
• A strong commitment to sustainability and making a better future possible
• A diverse and inclusive workplace
• Paid parental leave
• Our “Women in Rexel” program
• Global mobility opportunities across 1,900+ branches in 21 countries
• Access to KUDO$, our rewards and discounts platform
• Wellbeing support program
• Birthday leave