Arts & Humanities Tech Support Specialist

Western Sydney University; Parramatta; On-site; AUD 87,000 - 98,000; Full time

Benefits offered by this job

Staff banking offers

Onsite parking options

Free Employee Assistance Program (EAP)

Flu vaccination and health benefits

Fitness Passport membership

Discount private health cover

Onsite childcare

Job summary

Western Sydney University seeks a Technical Support Officer to provide adaptable technical support for teaching and research across humanities, education and creative arts disciplines. The role includes preparing practical teaching spaces, assisting students and staff, and maintaining specialist facilities, software and equipment.

The position is based at Parramatta South Campus with flexibility to work across University campuses as required, contributing to safety, risk assessments, and SOPs

Qualifications

• Undergraduate degree in humanities, arts or education or an equivalent combination of education, training and experience.
• Experience providing technical support in specialist humanities or arts facilities.
• Experience preparing practical teaching spaces like laboratories, studios and workshops.
• Strong organisational skills to prioritise tasks and meet deadlines.
• Excellent written and verbal communication with digital capability.

Responsibilities

• Provide adaptable technical support for teaching and research across humanities, education and creative arts disciplines.
• Prepare practical teaching spaces, materials and equipment for classes.
• Assist students and staff and maintain specialist facilities, software and technologies.
• Promote safety by completing risk assessments and maintaining safety documentation.
• Develop and maintain SOPs, contribute to audits and stocktakes.

Skills

Technical support

Facilities support

Safety awareness

Communication skills

Organisational skills

Education

Undergraduate degree in humanities/arts/education

Job description

Western Sydney University seeks a Technical Support Officer to provide adaptable technical support for teaching and research across humanities, education and creative arts disciplines. The role includes preparing practical teaching spaces, assisting students and staff, and maintaining specialist facilities, software and equipment.

The position is based at Parramatta South Campus with flexibility to work across University campuses as required, contributing to safety, risk assessments, and SOPs