Area General Manager Lancemore Hotel Group

Lancemore Hotel Group; Melbourne; Sur place; AUD 150 000 - 190 000; Plein temps

Résumé du poste

Lancemore Group in Melbourne seeks an Area General Manager to oversee Lancemore Crossley Street and two regional properties in the Macedon Ranges. You will lead strategic direction, drive revenue and guests experiences, and foster a culture of exceptional service across all locations. This role requires strong commercial acumen, multi-property oversight, and leadership across hospitality teams.

Qualifications

• Strong commercial acumen with proven revenue management and cost-control experience.
• Track record in leading multi-property hotel operations and teams.
• Demonstrated ability to drive revenue growth and financial performance.
• Leadership-first approach with focus on employee engagement and mentoring.

Responsabilités

• Portfolio leadership overseeing multiple hotel properties within a region.
• Lead and inspire high-performing teams across properties to deliver service excellence.
• Drive performance across guest experience, revenue management, sales and financials.
• Champion Lancemore brand standards while adapting to each property's identity.
• Build strong partnerships with internal and external stakeholders.
• Enhance guest experience by leading by example and ensuring satisfaction across locations.

Connaissances

Commercial acumen

Revenue management

Multi-property management

Leadership

Cost control

Description du poste

Lead with Passion | Elevate Experiences | Drive Success

At Lancemore Hotels, we are more than just a collection of boutique properties—we are creators of exceptional guest experiences. Proudly Australian and family-owned, we bring warmth, authenticity, and a passion for hospitality to everything we do.

Our hotels are uniquely designed, offering guests a blend of luxury, character, and award-winning service.

We are now seeking an inspiring and commercially astute Area General Manager to lead our Lancemore Crossley Street property in Melbourne, along with two stunning regional hotels in the Macedon Ranges, just 90 minutes out of Melbourne.

This is an exciting opportunity to drive excellence across multiple properties, shaping guest experiences, financial performance, and team culture.

As The Area General Manager, You Will

• Portfolio Leadership: Direct oversight of multiple hotel properties within a region
• Lead & Inspire: Motivate and develop high-performing teams across properties, talent pipeline, operational efficiency across hotels and fostering a culture of service excellence.
• Drive Performance: Oversee all aspects of hotel operations, including guest experience, revenue management, sales performance, financial performance, and strategic planning.
• Champion Brand Standards: Ensure each property delivers a consistent and memorable Lancemore experience while embracing its unique identity.
• Build Strong Partnerships: Work closely with internal and external stakeholders
• Enhance Guest Experience: Lead by example, ensuring exceptional service and guest satisfaction across all locations.

What You Bring

• Strong commercial acumen with a proven track record in revenue management and driving top line sales
• Multi-property management experience, including expertise in food & beverage and conferencing markets.
• A results-driven mindset, with demonstrated success in cost control, revenue growth, and financial performance.
• A passion for boutique hospitality, ensuring exceptional customer satisfaction and unique guest experiences.
• A leadership-first approach, with a commitment to employee engagement, retention, coaching, and mentoring.
• A valid driver’s license and access to a vehicle to travel between properties as needed.

About The Lancemore Group

Founded in 1986, The Lancemore Group is a leading Australian boutique lifestyle brand and pioneer in boutique hotels and residential conference facilities.

Our hotels offer boutique accommodation, conferences & meetings, weddings & events, wellness spas, critically acclaimed restaurants and an award winning wines.

We are expanding across Australia and are unique in being a family owned company that combines the head of a large operation with the heart of a family.

At Lancemore, We

• Invest in our people – providing career growth, training, and mentorship.
• Value a high-performing, people-first culture.
• Offer employee incentives, discounts, and team social activities.
• Recognise and reward individual contributions—you’re never just a number.

Our Values

Fun | Authentic Hospitality | Caring | Ownership Mindset | Performance | Growth