APS5 Internal Review Officer — Federal Government

Talent; Sydney; On-site; AUD 63,000 - 89,000; Full time

Job summary

Talent International is recruiting for an APS5 Internal Review Officer to work for a Federal Government client at NSW office locations. The role is a 12-month contract with the possibility of extension and pays $55.24 per hour plus super.

The position requires 7.6 hours per day (38 hours per week) and carries a structured caseload within regulatory or review environments. You will gather and analyse information under relevant legislation, prepare evidence-based recommendations, and communicate

Qualifications

• Experience managing caseloads in a service delivery, regulatory or review environment.
• Strong communication and stakeholder engagement skills.
• Knowledge of government processes and disability/service delivery sectors.

Responsibilities

• Undertake internal reviews by gathering, assessing and analysing information against relevant legislation, rules, guidelines and policies.
• Prepare evidence-based recommendations to support lawful and consistent decision-making.
• Communicate decisions, review outcomes, review rights and appeal processes to participants and representatives.
• Apply trauma-informed, person-centred and culturally responsive approaches when handling sensitive matters.
• Manage a caseload of reviews, balancing priorities and deadlines.
• Maintain accurate records and documentation to support transparent review processes.
• Contribute to quality assurance and service improvements.
• Maintain knowledge of relevant legislation and operational practices.

Skills

Case load management

Stakeholder engagement

Government experience

NDIS knowledge

Trauma-informed practice

Job description

Talent International is recruiting for an APS5 Internal Review Officer to work for a Federal Government client at NSW office locations. The role is a 12-month contract with the possibility of extension and pays $55.24 per hour plus super.

The position requires 7.6 hours per day (38 hours per week) and carries a structured caseload within regulatory or review environments. You will gather and analyse information under relevant legislation, prepare evidence-based recommendations, and communicate