APS4 Administrator

Randstad Pty; Gold Coast City; On-site; AUD 50,000 - 71,000; Full time

Benefits offered by this job

Benefits portal

Discounts on services

Job summary

Randstad Pty in Robina, Queensland, is seeking a dedicated administrative and operational support professional for a full-time, Monday to Friday role starting January 2027 through 31 December 2027. The position offers $43.82/hour plus super and may be extended, with the key aim of guiding workflow, triaging requests, and keeping precise records in line with agency guidelines.

You will manage daily administration for a busy service delivery branch, handle inboxes, schedule meetings, and liaise

Qualifications

• Previous administrative or operational experience in human services, community care, or complex service delivery environments is helpful.
• Demonstrated ability to triage and prioritise high-volume tasks within formal risk frameworks.
• Experience handling confidential information with privacy practices and discretion.
• Proficiency in Microsoft Office and ability to learn business systems quickly.
• Clear, professional communication with team members and internal stakeholders.

Responsibilities

• Assessing, prioritising, and allocating work according to risk frameworks.
• Managing team shared email inboxes, triaging requests, and allocating work within timeframes.
• Monitoring workflow queues and supporting operational record-keeping.
• Populating standard templates and correspondence to support advisory functions.
• Coordinating appointments, scheduling meetings, and liaising with internal stakeholders.
• Providing administrative support to the wider team, including data entry and meeting coordination.
• Handling sensitive information with discretion and privacy compliance.

Skills

Administrative skills

Microsoft Office

Communication skills

Privacy/compliance

Education

No qualifications required

Tools

Microsoft Office

Job description

Randstad are looking for a dedicated professional to deliver high-quality administrative and operational support for a Federal Government agency based in Robina. This is a full-time, Monday to Friday position commencing in January 2027 through to 31st December 2027. Paying $43.82/hour plus super, the role also offers the possibility of extension. This role is crucial in supporting the team by managing workflow, triaging requests, and maintaining accurate records. You will support a busy service delivery branch by coordinating daily administration, managing inboxes, and scheduling meetings while working within agency guidelines.

Candidates MUST be an Australian Citizen to apply.

Key Responsibilities:

• Assessing, prioritising, and allocating work in accordance with risk frameworks.
• Managing team shared email inboxes, triaging requests, and allocating work within established timeframes.
• Monitoring workflow queues, tracking tasks, and supporting operational record-keeping.
• Populating standard templates and correspondence to support advisory functions.
• Coordinating appointments, scheduling meetings, and liaising with internal stakeholders.
• Providing administrative support to the wider team, including data entry and meeting coordination.
• Handling sensitive information with discretion and adhering to privacy guidelines.

Skills/Experience required:

• Previous administrative or operational experience within human services, community care, or complex service delivery environments is highly regarded.
• Demonstrated ability to triage and prioritise high-volume tasks within formal risk frameworks.
• Demonstrated experience handling confidential information and applying strict privacy practices.
• High-level proficiency in Microsoft Office and the ability to quickly learn business systems.
• Clear and professional communication skills when engaging with team members and internal stakeholders.
• Knowledge of the NDIS, participant safeguarding principles, or risk management practices is highly desirable.
• Previous experience supporting operational reporting or data tracking is advantageous.

Undertaking a temporary contract through Randstad will give you exclusive access to our candidate benefits portal. This includes many discounts across health insurance, phone plans, grocery stores and other retail stores as well as many other discounts. You will be able to access this directly through our easy to use timesheet portal upon commencement of your Assignment.

Please note that applications close at 5:00 pm (AEST) on Tuesday, 10th November 2026. Early applications are strongly encouraged, as submissions will be reviewed prior to the closing date; applications received after this deadline will be kept on file for future and similar vacancies.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Qualifications:

• No qualifications required.