APS4 Administrator

Select Aust Sydney; Gold Coast City; On-site; AUD 50,000 - 71,000; Full time

Benefits offered by this job

Employee discounts

Job summary

Randstad is seeking a dedicated administrative and operational support professional for a Federal Government agency based in Robina on the Gold Coast. This full-time, temporary role runs from January 2027 through to 31 December 2027, with a pay rate of $43.82 per hour plus super and potential extension.

Responsibilities include managing workflow, triaging requests, and maintaining records within agency guidelines.

Qualifications

• Australian citizenship is required.
• Experience in administrative or operational roles within public service or complex service delivery environments is preferred.
• Familiarity with risk frameworks and privacy practices is desirable.

Responsibilities

• Assess, prioritise, and allocate work within risk frameworks.
• Manage shared inboxes, triage requests, and allocate tasks within timeframes.

Skills

Microsoft Office

Data entry

Privacy compliance

Communication skills

Stakeholder liaison

Tools

Office software

Job description

Job Type: Temporary position | Full time position

Job Description

Randstad are looking for a dedicated professional to deliver high-quality administrative and operational support for a Federal Government agency based in Robina. This is a full-time, Monday to Friday position commencing in January 2027 through to 31st December 2027. Paying $43.82/hour plus super, the role also offers the possibility of extension.

This role is crucial in supporting the team by managing workflow, triaging requests, and maintaining accurate records. You will support a busy service delivery branch by coordinating daily administration, managing inboxes, and scheduling meetings while working within agency guidelines. Candidates MUST be an Australian Citizen to apply.

Key Responsibilities: Assessing, prioritising, and allocating work in accordance with risk frameworks. Managing team shared email inboxes, triaging requests, and allocating work within established timeframes.

Monitoring workflow queues, tracking tasks, and supporting operational record-keeping. Populating standard templates and correspondence to support advisory functions. Coordinating appointments, scheduling meetings, and liaising with internal stakeholders.

Providing administrative support to the wider team, including data entry and meeting coordination. Handling sensitive information with discretion and adhering to privacy guidelines.

Previous administrative or operational experience within human services, community care, or complex service delivery environments is highly regarded. Demonstrated ability to triage and prioritise high-volume tasks within formal risk frameworks. Demonstrated experience handling confidential information and applying strict privacy practices.

High-level proficiency in Microsoft Office and the ability to quickly learn business systems. Clear and professional communication skills when engaging with team members and internal stakeholders. Knowledge of the NDIS, participant safeguarding principles, or risk management practices is highly desirable.

Previous experience supporting operational reporting or data tracking is advantageous. Undertaking a temporary contract through Randstad will give you exclusive access to our candidate benefits portal. This includes many discounts across health insurance, phone plans, grocery stores and other retail stores as well as many other discounts.

Please note that applications close at 5:00 pm (AEST) on Tuesday, 10th November 2026. Early applications are strongly encouraged, as submissions will be reviewed prior to the closing date; applications received after this deadline will be kept on file for future and similar vacancies. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all.

We actively encourage applications from any background.