Apprenticeship Mentor & Support Officer - Flexible Hours

Chamber-of-Commerce-and-Industry-of-Wa-; Bunbury; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Salary sacrificing options

Employee benefits

Job summary

Apprenticeship Support Australia (ASA) in Bunbury seeks an experienced Mentor Support Officer to provide vital mentoring and support to clients, facilitating apprenticeship completions and addressing workplace and personal issues.

This full-time, permanent role offers in-person, phone and online mentoring, risk-based support, and opportunities to engage schools and communities to promote Apprenticeships. A valid driver’s license and essential clearances are required.

Qualifications

• Experience mentoring or supporting youth or apprentices.
• Minimum 12 months relevant experience working with young people.
• Ability to provide guidance drawing from life/work experience.
• Proactive in maintaining contact and achieving KPIs with apprentices.
• Valid driver’s license and willingness to drive as required.
• National Police Clearance & Working with Children Check essential.

Responsibilities

• Conduct risk assessments with clients to identify barriers to completion.
• Deliver in-person, phone and online mentoring support to clients during training.
• Develop and maintain Tailored Support Plans (TSPs).
• Maintain regular contact with apprentices at key check-in points.
• Ensure accurate and timely maintenance of databases and TSPs in compliance.
• Deliver information sessions at schools and community events to promote apprenticeships.

Skills

Mentoring

Communication

Relationship building

Data management

Tools

Databases

TSP maintenance

Job description

Apprenticeship Support Australia (ASA) in Bunbury seeks an experienced Mentor Support Officer to provide vital mentoring and support to clients, facilitating apprenticeship completions and addressing workplace and personal issues.

This full-time, permanent role offers in-person, phone and online mentoring, risk-based support, and opportunities to engage schools and communities to promote Apprenticeships. A valid driver’s license and essential clearances are required.