Apprenticeship Field Officer

Chamber-of-Commerce-and-Industry-of-Wa-; City Of Stirling; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Flexible Working Policy

Paid Parental Leave

3 days paid Rest and Recreation leave

Employee counselling through EAP

Salary Sacrificing

Active Social Club

Job summary

CCIWA is seeking an on-the-road consultant to work with employers and apprentices, delivering training contract sign-ups and support services in the Perth metro area. You will engage with clients, provide advice on qualifications and training providers, and drive business development for Apprentice Connect Australia Provider services.

The role is on-site at our Osborne Park office with two full-time fixed-term positions until March 2027.

Qualifications

• Demonstrated experience in building and maintaining a network of clients.
• Ability to work to time restraints, meet deadlines and deliver on KPIs.
• Ability to work autonomously and organise your daily schedule.
• Excellent written and verbal communication skills.
• Ability to represent our organisation at events, functions, career days, expos including giving presentations and networking.
• Current and valid Driver's Licence.
• National Police Clearance and Working with Children Check.

Responsibilities

• Deliver high quality, knowledgeable and thorough training contract sign-ups to employers, apprentices and trainees.
• Administer and process contracts to lodge in an accurate and timely manner.
• Provide basic advice on incentives and eligibility.
• Undertake client retention activities with clients.
• Undertake assessments of employers and apprentices to determine apprenticeship readiness.
• Provide high quality customer service to clients throughout the training contract period.
• Keep up to date on training contract regulations, policies and changes.

Skills

Client networking

KPI achievement

Autonomy

Communication skills

Presentation & networking

Driver's Licence

Police clearance

Working with Children Check

Job description

• Use your passion for business development to make a difference!
• Be part of a distinguished WA organisation that stands for businesses
• Be out on the road engaging with our clients

About the Role

As an on-the-road consultant, you will work with employers and apprentices to deliver quality training contract sign-ups, provide client support and advice, and business development across the Perth metro area. This role requires ability to work autonomously to achieve daily KPIs and work as part of a large vibrant team to deliver reputable apprenticeship support services to business.

As a representative of the federal government, you will deliver Apprentice Connect Australia Provider (ACAP) services to employers and apprentices. This role requires you to work compliantly to State and Federal Government rules and regulations to set up apprenticeship training contracts and provide accurate advice on qualifications, training providers, and assist employers and apprentices to navigate the national apprenticeship system effectively.

There are two, full-time positions available on a fixed-term basis until March 2027, located on site at our Osborne Park office.

Key responsibilities include:

• Deliver high quality, knowledgeable and thorough training contract sign-ups to employers, apprentices and trainees.
• Administer and process contracts to lodge in an accurate and timely manner.
• Provide basic advice on incentives and eligibility.
• Undertake client retention activities with clients.
• Undertake assessments of employers and apprentices to determine apprenticeship readiness.
• Provide high quality customer service to clients throughout the training contract period.
• Keep up to date on training contract regulations, policies and changes.

About You

To be successful in this role, you will possess:

• Demonstrated experience in building and maintaining a network of clients
• Ability to work to time restraints, meet deadlines and deliver on KPIs
• Ability to work autonomously and organise your daily schedule
• Excellent written and verbal communication skills
• Ability to represent our organisation at events, functions, career days, expos including giving presentations and networking
• Current and valid Driver's Licence
• National Police Clearance and Working with Children Check

About ASA

Apprenticeship Support Australia (ASA) is a business unit of the Chamber of Commerce and Industry WA (CCIWA) and was formed in 1998 to deliver the Apprentice Connect Australia Provider services under a contract from the Commonwealth Government. ASA’s services are focused on lifting apprenticeship commencement and completion rates through the provision of support at every stage of the training cycle. More information about ASA can be found here https://asa.cciwa.com/

About CCIWA

CCIWA is an independent, not-for-profit, Member-based organisation that has been committed to advancing trade and commerce in WA for more than 130 years. Our vision is for WA to be the best place to live and do business. To achieve this, we listen to the needs of all our stakeholders — businesses, families, consumers and the WA workforce — and respond with agenda-setting policy and advocacy work.

CCIWA Culture and Benefits

At CCIWA, we are high performing, diverse people who are talented, supportive, and inclusive. We will work with you to develop your career; ensure you feel supported and have the skills and capabilities you need to succeed at CCIWA and in your whole career.

We strive to becurious, contemporary, impactful,andrespectful. Throughout our recruitment process, we aim to find someone who fits our values along with the required skills needed to be successful in the role. We welcome change and diversity as it not only strengthens our values but provides innovation and contemporary thinking that is essential for us to be the peak industry body in WA.

We have a range of benefits to support our employees which includes:

• A variety of working and leave options, including a Flexible Working Policy, Paid Parental Leave and 3 day paid Rest and Relaxation leave between Christmas and New Year
• Excellent building facilities
• Access to free and confidential counselling for employees and their immediate family through our Employee Assistance Program
• Salary Sacrificing - CCIWA is a rebatable employer
• Active Social Club and Charity Initiative

Find out more about our fantastic culture here https://cciwa.com/about-us/join-our-team/

Our Commitment to Diversity & Inclusion

CCIWA is proud to be an Inclusive Employer for 2025-26 with Diversity Council Australia.

We welcome and encourage applications from Aboriginal and Torres Strait Islander people, people with disability, LGBTQIA+ and people from culturally diverse backgrounds.

This is an onsite position