App Support Analyst (SQL & Python) - Enterprise Growth

Opus Recruitment Solutions; Sydney; On-site; AUD 65,000 - 90,000; Full time

Job summary

Opus Recruitment Solutions is seeking an L1 Application Support Analyst in Sydney to maintain and troubleshoot business-critical applications. You will use SQL for data checks, write Python scripts for automation, and manage incidents end-to-end with a strong focus on stakeholder communication.

The role emphasizes production support, monitoring, data validation, and operational reporting within a dynamic global operations context, with ample career growth opportunities.

Qualifications

• Proficient in SQL for data extraction and analysis.
• Basic to intermediate Python scripting experience.
• Experience supporting enterprise applications in a production environment.
• Strong analytical and troubleshooting abilities.
• Excellent communication and stakeholder management skills.
• Exposure to Angular or React.js is highly regarded.

Responsibilities

• Provide Level 1 support for production applications and systems.
• Monitor application health, batch jobs, and system alerts.
• Investigate and resolve incidents using SQL queries, logs, and data analysis.
• Perform data validation, reconciliation, and root cause analysis.
• Develop and maintain simple Python scripts for automation and reporting.
• Manage incident tickets, issue triage, and escalation to L2/L3 teams.
• Support deployments, testing, and post-release validation activities.
• Prepare operational reports and support metrics.

Job description

Opus Recruitment Solutions is seeking an L1 Application Support Analyst in Sydney to maintain and troubleshoot business-critical applications. You will use SQL for data checks, write Python scripts for automation, and manage incidents end-to-end with a strong focus on stakeholder communication.

The role emphasizes production support, monitoring, data validation, and operational reporting within a dynamic global operations context, with ample career growth opportunities.