Application Support Analyst

Talent; Adelaide; On-site; AUD 70,000 - 95,000; Full time

Job summary

Talent in Adelaide is seeking an experienced Application Support Analyst to join their team to support business-critical applications. You will collaborate with developers, technical teams, and customers to resolve complex issues and ensure service quality.

The role emphasizes strong SQL troubleshooting, API debugging with Postman and Elastic, and the ability to read C#/.NET code for investigation. Excellent stakeholder communication is essential.

Qualifications

• Strong SQL troubleshooting and query writing skills.
• Experience troubleshooting APIs using Postman and Elastic.
• Ability to read and understand C#/.NET code to assist with issue investigation.
• Excellent customer service and stakeholder communication skills.
• Previous experience in Application Support or a similar technical support role.

Skills

SQL troubleshooting

API troubleshooting

C#/.NET code understanding

Customer service & communication

Application Support experience

Tools

Postman

Elastic

Job description

• Australian work rights required - No visa sponsorship available.

Are you an experienced Application Support professional who enjoys solving technical problems and delivering exceptional customer service? We’re partnering with an established technology organisation seeking an Application Support Analyst to join their Adelaide-based team. This is an excellent opportunity to work on business-critical applications while collaborating with developers, technical teams and customers to resolve complex issues.

Required Skills

• Strong SQL troubleshooting and query writing skills
• Experience troubleshooting APIs using tools such as Postman and Elastic
• Ability to read and understand C#/.NET code to assist with issue investigation
• Excellent customer service and stakeholder communication skills
• Previous experience in Application Support or a similar technical support role