Application Support Analyst (SQL & Python)

Opus Recruitment Solutions; Sydney; On-site; AUD 65,000 - 90,000; Full time

Job summary

Opus Recruitment Solutions is seeking an L1 Application Support Analyst in Sydney to maintain and troubleshoot business-critical applications. You will use SQL for data checks, write Python scripts for automation, and manage incidents end-to-end with a strong focus on stakeholder communication.

The role emphasizes production support, monitoring, data validation, and operational reporting within a dynamic global operations context, with ample career growth opportunities.

Qualifications

• Proficient in SQL for data extraction and analysis.
• Basic to intermediate Python scripting experience.
• Experience supporting enterprise applications in a production environment.
• Strong analytical and troubleshooting abilities.
• Excellent communication and stakeholder management skills.
• Exposure to Angular or React.js is highly regarded.

Responsibilities

• Provide Level 1 support for production applications and systems.
• Monitor application health, batch jobs, and system alerts.
• Investigate and resolve incidents using SQL queries, logs, and data analysis.
• Perform data validation, reconciliation, and root cause analysis.
• Develop and maintain simple Python scripts for automation and reporting.
• Manage incident tickets, issue triage, and escalation to L2/L3 teams.
• Support deployments, testing, and post-release validation activities.
• Prepare operational reports and support metrics.

Job description

Application Support Analyst (SQL & Python)

We are seeking an L1 Application Support Analyst to join a dynamic support team responsible for maintaining business-critical applications. This is an excellent opportunity for someone with strong SQL skills, Python scripting experience, and a passion for troubleshooting and problem-solving.

Key Responsibilities:

Provide Level 1 support for production applications and systems.

Monitor application health, batch jobs, and system alerts.

Investigate and resolve incidents using SQL queries, logs, and data analysis.

Perform data validation, reconciliation, and root cause analysis.

Develop and maintain simple Python scripts for automation and reporting.

Manage incident tickets, issue triage, and escalation to L2/L3 teams.

Support deployments, testing, and post-release validation activities.

Prepare operational reports and support metrics.

Skills & Experience:

Basic to intermediate Python scripting experience.

Experience supporting enterprise applications in a production environment.

Strong analytical and troubleshooting abilities.

Excellent communication and stakeholder management skills.

Exposure to Angular or React.js is highly regarded.

What's on Offer?

Sydney-based opportunity.

Collaborative and supportive team environment.

Exposure to enterprise applications and global operations.

Career growth and development opportunities.