APAC Pre-Sales & Engagement Strategist

Digital Science; Australia; Hybrid; AUD 110.000 - 150.000; Vollzeit

Zusammenfassung

Digital Science is seeking a proactive pre-sales and customer engagement specialist. You will demonstrate Dimensions and Altmetric, tailor demos to client needs, and support onboarding and training across APAC reseller partners.

You will work closely with Sales to shape demo strategies, identify needs, and help prospects realize business value through our research intelligence platforms. A hybrid in Australia is expected.

Qualifikationen

• Proven experience in pre-sales, product sales, and/or customer engagement, ideally within a SaaS or technology-driven organization.
• Technical proficiency, with the ability to quickly learn and confidently demonstrate product functionality.
• Excellent communication skills with the ability to translate technical concepts into business value for diverse audiences.
• Confident public speaker that’s able to present to small and large groups in virtual meeting, webinar, and conference environments.
• A self-starter who is organized, detail-orientated, autonomous, and comfortable operating in a fast-paced, remotely distributed environment with some ambiguity.
• Ability to manage multiple pre-sales and post-sale customer engagements simultaneously.
• Patient and empathetic, even under pressure, with a genuine passion for customer advocacy.

Aufgaben

• Deliver engaging, tailored demonstrations of Dimensions and Altmetric that align with each prospect's specific business challenges and objectives, using storytelling and use‑case scenarios to highlight value.
• Work directly with prospects to assess requirements and pain points, using active listening to uncover underlying needs and tailor the pitch accordingly.
• Collaborate closely with the Sales team to design and execute demo strategies aligned with sales objectives, providing real‑time support during prospect interactions.
• Identify signals that indicate needs for more complex solutions, looping in Solutions Architects or other specialists to avoid missed opportunities.
• Lead trial implementation sessions, providing hands‑on training and addressing product questions to ensure prospects can fully evaluate the products.
• Contribute to proposals and request for proposal/information responses, ensuring product content reflects prospect needs accurately.
• Support conversations with prospective reseller partners across APAC by delivering product demonstrations (partnership terms are negotiated by others).
• Train confirmed reseller partners on Dimensions & Altmetric, including the coordination of local‑language product training in some markets.

Kenntnisse

Pre-sales experience

Product sales experience

Customer engagement

Public speaking

Jobbeschreibung

Digital Science is seeking a proactive pre-sales and customer engagement specialist. You will demonstrate Dimensions and Altmetric, tailor demos to client needs, and support onboarding and training across APAC reseller partners.

You will work closely with Sales to shape demo strategies, identify needs, and help prospects realize business value through our research intelligence platforms. A hybrid in Australia is expected.