APAC Ecommerce & Customer Journey Lead — Hybrid

Corpay One, Inc.

Melbourne

Hybrid

AUD 100,000 - 180,000

Full time

2 days ago

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Benefits offered by this job

Hybrid work model

Job summary

Corpay One, Inc. is seeking an Ecommerce & Customer Journey Manager for the APAC region, based in Melbourne. The role drives end-to-end online experiences across Australia and New Zealand, focusing on improving discovery, validation and conversion through data-driven CRO and UX improvements.

You will work with Marketing, Sales, Credit, Product, IT and regional partners in a hybrid setup to deliver AI-driven and self-service enhancements that reduce friction and boost online applications.

Qualifications

5-7+ years in web/ecommerce or customer journey optimization
Experience with B2B online buying behaviour and conversion drivers
Experience with CMS and ecommerce platforms
Strong UX, CRO and digital analytics understanding
Experience coordinating ecommerce projects with cross-functional teams

Responsibilities

Optimize the web and ecommerce platform to improve end-to-end journey
Improve discovery, validation and conversion through CRO and UX improvements
Identify friction points and convert insights into actions
Collaborate with Marketing, Sales, Product, IT and regional teams
Lead regional enhancements and AI-enabled experiences across Australia and NZ

Skills

B2B ecommerce

UX optimization

CRO

Digital analytics

CMS

Collaboration

Education

Bachelor's degree in Marketing/IT/Business

Tools

Google Analytics

SEO tools

A/B testing tools

Job description

You will work with Marketing, Sales, Credit, Product, IT and regional partners in a hybrid setup to deliver AI-driven and self-service enhancements that reduce friction and boost online applications.

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