APAC Ecommerce & Customer Journey Lead (Melbourne)

Corpay; Melbourne; Hybrid; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Assigned workspace in Melbourne office

Company-issued equipment

Job summary

Corpay is seeking an Ecommerce & Customer Journey Manager for its Vehicle Payments division in Melbourne. You will shape how businesses discover, evaluate and apply for products online, leading optimization across Australia & New Zealand websites and the ecommerce platform.

The role requires 5-7+ years in web/ecommerce and a strong CRO mindset. Work in a hybrid model (3 days in office, 2 days at home) with a focus on reducing friction, improving conversion, and delivering self-service

Qualifications

• 5-7+ years in web, ecommerce or marketing optimization.
• Strong understanding of B2B online buying behaviour.
• Experience with CMS and ecommerce platforms.
• Proven ability to improve UX, CRO and digital analytics.
• Collaborates effectively with cross-functional teams.

Responsibilities

• Optimize web and ecommerce platform performance.
• Improve end-to-end customer journey from discovery to purchase.
• Identify friction and improve UX, conversion, and ecommerce metrics.
• Translate analytics into practical improvements and actions.
• Lead regional initiatives with Marketing, Sales, IT, and partners.

Skills

B2B ecommerce

Conversion optimization

UX/CRO

Digital analytics

CMS platforms

Stakeholder collab

AI awareness

Tools

Google Analytics

Job description

Corpay is seeking an Ecommerce & Customer Journey Manager for its Vehicle Payments division in Melbourne. You will shape how businesses discover, evaluate and apply for products online, leading optimization across Australia & New Zealand websites and the ecommerce platform.

The role requires 5-7+ years in web/ecommerce and a strong CRO mindset. Work in a hybrid model (3 days in office, 2 days at home) with a focus on reducing friction, improving conversion, and delivering self-service