APAC Credit Controller – Drive Collections & Automation

TAG Group; Sydney; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive salary DOE

Equal opportunity employer

Job summary

TAG Group is seeking an experienced Credit Controller to manage an APAC portfolio, reducing overdue debt and turning promises into cash. You’ll work with Finance, Account Management and Operations to resolve issues and support the transformation of our credit control systems.

You’ll be hands-on from day one with a pathway to lead the APAC credit control team once the new systems and operating model are in place, helping shape how we work and delivering measurable results.

Qualifications

• At least three years’ experience in credit control or accounts receivable, with direct responsibility for collections.
• Demonstrated ability to reduce overdue debt and resolve challenging accounts.
• Hands-on approach with strong ownership and follow-through.
• Confident communication and negotiation skills with sound judgement on escalation.
• Strong reconciliation and problem-solving skills with attention to detail.
• Good Excel skills and experience with finance or AR systems.
• Curiosity about how technology can improve work processes.
• Ability to manage priorities independently while collaborating with others.

Responsibilities

• Own your collections: Manage your portfolio, prioritise overdue accounts and secure payment commitments.
• Get accounts moving: Investigate discrepancies, reconcile balances and resolve issues delaying payment.
• Build relationships that work: Engage confidently with clients and partner with internal teams to achieve results.
• Stay ahead of risk: Monitor aged debt, payment terms and credit limits, escalating concerns with recommendations.
• Keep the detail right: Prepare statements and debtor reporting, allocate payments and maintain records.
• Help deliver the transformation: Support system testing, data validation, automation and process improvements.
• Make improvements stick: Help document procedures and embed consistent ways of working.

Skills

Credit control

Accounts receivable

Negotiation

Excel

Communication

Tools

Tramada experience

Job description

TAG Group is seeking an experienced Credit Controller to manage an APAC portfolio, reducing overdue debt and turning promises into cash. You’ll work with Finance, Account Management and Operations to resolve issues and support the transformation of our credit control systems.

You’ll be hands-on from day one with a pathway to lead the APAC credit control team once the new systems and operating model are in place, helping shape how we work and delivering measurable results.