Ao3 Business Support Officer

Michelle Sneesby - Founder and Managing Partner; Townsville City; Presencial; AUD 58.000 - 83.000; Jornada completa

Descripción de la vacante

Empire Group in Townsville is seeking an experienced Business Support Officer to support a large Queensland Government Department. The role focuses on administration, project support, travel coordination and customer service for multiple construction and maintenance projects.

ASAP start with an initial contract to 26/03/2027 and a high likelihood of ongoing work. The position offers an hourly rate of 51.12 plus superannuation and requires strong organisational and stakeholder-management skills.

Formación

• Previous experience in administration/project administration/contract administration is highly regarded.
• Experience within government, construction, maintenance, insurance repairs or similar environments is highly regarded.
• Intermediate experience across Microsoft Office Suite, including Excel.
• Excellent organisational skills with the ability to manage competing priorities and meet deadlines.
• Strong communication skills with the ability to build ongoing stakeholder relationships.
• High attention to detail.

Responsabilidades

• Prepare and compile documents, reports, and registers with a high level of accuracy.
• Raise and manage work orders.
• Connect with industry suppliers and stakeholders to support service delivery outcomes.
• Deliver efficient and high-quality customer service to internal and external stakeholders.
• Provide broad administration support across various construction and maintenance projects.
• Coordinate travel bookings including flights, accommodation and vehicle hire.
• Manage incoming and outgoing correspondence including phone and email.
• Maintain accurate records and update information systems.

Conocimientos

Administration / project admin

Contract administration

Microsoft Office Suite

Excel

Organizational skills

Communication skills

Attention to detail

Stakeholder relationships

Descripción del empleo

• AO3 Business Support Officer
• Construction & Maintenance Division
• 51.12 per hour + superannuation
• Townsville
• ASAP Start
• Initial contract to 26/03/2027 + highly likely ongoing contract

About the Role

We are seeking an experienced and customer-focused Business Support Officer to join a supportive project team within a large Queensland Government Department.

You will play a key role in ensuring the smooth delivery of business support functions, provide project administration support, coordinate travel arrangements, manage correspondence, maintain records and provide exceptional customer service.

Key Responsibilities

• Prepare and compile documents, reports, and registers with a high level of accuracy.
• Raise and manage work orders.
• Connect with industry suppliers and stakeholders to support service delivery outcomes.
• Deliver efficient and high-quality customer service to internal and external stakeholders.
• Provide broad administration support across various construction and maintenance projects.
• Coordinate travel bookings including flights, accommodation and vehicle hire.
• Manage incoming and outgoing correspondence including phone and email.
• Maintain accurate records and update information systems.

About You

To be successful in this role, you will demonstrate:

• Previous experience in administration/project administration/contract administration is highly regarded
• Experience within government, construction, maintenance, insurance repairs or similar environments is highly regarded.
• Intermediate experience across Microsoft Office Suite, including Excel
• Excellent organisational skills with the ability to manage competing priorities and meet deadlines.
• Strong communication skills with the ability to build ongoing stakeholder relationships.
• High attention to detail.

At Empire Group, we value diversity and are committed to equitable recruitment. We encourage Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, people with disability, and other underrepresented groups to apply. Our focus is on creating fair, accessible, and culturally safe recruitment processes that genuinely reflect and respect the communities we serve.
Reference number: 1699351
Profession:GovernmentGovernment

Company: empire group
Date posted: 26th Oct, 2026