Animal Noise Compliance Investigator

Osborne and Richardson; Brisbane; On-site; AUD 55,000 - 75,000; Full time

Job summary

Osborne Richardson is seeking an Animal Noise Response Officer to join Logan City Council’s City Standards and Animal Care team. The role focuses on investigating barking and animal noise complaints across the City of Logan, educating residents, and taking enforcement action when needed.

The position is field-based and requires working as an authorised person under the Local Government Act 2009, with strong report-writing and customer service skills.

Qualifications

• Experience in animal management, local laws or regulatory compliance.
• Animal noise or nuisance experience is highly regarded.
• Sound knowledge of relevant Queensland acts and local laws.
• Certificate IV in Government Investigations (or similar) is highly regarded.
• Confident handling difficult conversations with tact and sound judgement.
• Hold a current QLD driver’s licence.

Responsibilities

• Investigate barking and animal noise complaints, including property history checks and gathering clear, impartial evidence.
• Install and monitor audio recording devices and analyse recordings.
• Visit complainant and dog owner properties to observe behaviour and explain breaches and remedies.
• Provide owners practical advice and training tools to reduce noise nuisance and reach voluntary compliance.
• Issue notices backed by evidence and see matters through to the end.

Skills

Investigation

Regulatory compliance

Report writing

Customer service

Field work

Education

Certificate IV in Government Investigations

Tools

Audio recording devices

Noise Net

Job description

Osborne Richardson is seeking an Animal Noise Response Officer to join Logan City Council’s City Standards and Animal Care team. The role focuses on investigating barking and animal noise complaints across the City of Logan, educating residents, and taking enforcement action when needed.

The position is field-based and requires working as an authorised person under the Local Government Act 2009, with strong report-writing and customer service skills.