Alumni and Advancement Operations Officer

Flinders University; Adelaide; On-site; AUD 76,000 - 82,000; Full time

Benefits offered by this job

17% Superannuation + salary packaging

Flexible working arrangements

Staff study offers and development

Job summary

Flinders University is seeking an organized Alumni and Advancement Operations Officer to provide essential administrative support and help maintain accurate alumni and donor records. You will coordinate activities, assist with gift processing, and support day-to-day operations within a collaborative team environment.

The role involves data maintenance in Raiser's Edge, event logistics, and responsive communications with alumni and donors.

Qualifications

• Experience using CRM or database systems, with Raiser's Edge experience highly regarded.
• Strong written and verbal communication skills and a collaborative approach.
• Proficiency in Microsoft Office applications, particularly Word and Excel.
• Ability to manage multiple tasks, maintain attention to detail, and meet deadlines.

Responsibilities

• Maintaining accurate alumni, donor and stakeholder records in Raiser's Edge.
• Supporting data entry, record updates, gift processing and routine data maintenance activities.
• Providing administrative support including meeting coordination, minute taking, document preparation and responding to enquiries.
• Assisting with alumni events and engagement activities, including registrations, logistics and record management.

Skills

CRM systems Raiser's Edge

Microsoft Word

Microsoft Excel

Communication skills

Tools

Raiser's Edge

Job description

• Higher Education Officer Level 4 | $76,140 - $82,119
• View Position Description

About the Role

The Alumni and Advancement Operations Officer provides administrative support to help the University maintain accurate alumni and donor records, coordinate activities and events, and support the day-to-day operations of the Alumni and Advancement team. This is an excellent opportunity for an organised administrator to gain exposure to alumni relations, fundraising operations and stakeholder engagement within a collaborative university environment.

Key Responsibilities

• Maintaining accurate alumni, donor and stakeholder records in Raiser's Edge.
• Supporting data entry, record updates, gift processing and routine data maintenance activities.
• Providing administrative support including meeting coordination, minute taking, document preparation and responding to enquiries.
• Assisting with alumni events and engagement activities, including registrations, logistics and record management.

This position makes a significant contribution to the University's strategic plan to changing 10 million lives, Every One Matters, by 2035 through supporting alumni engagement activities, donor relationships and the effective management of alumni and advancement data. The role reflects Here for Good, Stronger Together, Innovation and Excellence through collaboration, quality service, accurate data management and continuous improvement.

About You

You are a highly organised and detail-oriented professional with strong administrative capabilities and a passion for delivering excellent service. You enjoy working across a variety of tasks, managing competing priorities, and contributing to meaningful stakeholder engagement outcomes within a collaborative team environment.

You will also bring:

• Experience using CRM or database systems, with Raiser's Edge experience highly regarded.
• Strong written and verbal communication skills and a collaborative approach to working with others.
• Proficiency in Microsoft Office applications, particularly Word and Excel.
• The ability to manage multiple tasks, maintain attention to detail, and meet deadlines.

About the Office of Alumni and Advancement

The Alumni Relations team is committed to actively engaging our graduates in the life of the University through meaningful programs, benefits, services, and communications. The Alumni team also help facilitate class reunions, as well as provide opportunities for professional development, mentoring and presenting. The Advancement team initiate and develop fundraising activities for the University, due to the strong support from its community of donors.

Life at Flinders

They say know your place. We say you've found it right here.

Flinders University was founded on the belief that learning should open minds, celebrate individuality and give people the freedom to pursue their own point of view. That spirit lives on in our community of thinkers, doers and changemakers who challenge convention, and each other, to shape what comes next.

Rising to a challenge is nothing new for Flinders. During our first 60 years, we've navigated revolutionary changes in social and cultural norms, and have responded to transformative economic, environmental and technological developments. Through it all, we've continued to deliver for our students and community, innovating in learning and research to prepare graduates for the changing world they help create.

Reaching beyond the limits of buildings, borders, and backgrounds, ours is an inclusive culture that believes absolutely in equality and opportunity for all. We don't just accommodate differences; we embrace and celebrate them.

So, why work at Flinders?

• 17% Superannuation + salary packaging options
• Flexible working arrangements
• Awarded the AHEIA Higher Education Award for Workplace Culture Excellence due to our commitment to wellbeing through our Thriving@Flinders staff wellbeing program
• Wide range of professional development activities and services, including exclusive staff study offers
• We embrace diversity and promote equity and inclusion for all students and staff, as shown through our three SAGE Cygnet Awards.
• Vibrant campus life and amenities including on campus health care services, gym and childcare centre (Bedford Park, South Australia).
• Recognised as a Veteran Employer of Choice

Our Commitment to Reconciliation and Indigenous Employment

Flinders University is proud to be an organisation that is committed to our Reconciliation Action Plan and Indigenous Workforce Strategy. Our vision is to be a preferred employer for Aboriginal and Torres Strait Islander peoples. We are committed to progressing Indigenous advancement in education, research, employment, and wellbeing, and strongly encourage applications from Aboriginal and Torres Strait Islander peoples for all Flinders vacancies.

• Please see here for our Reconciliation Action Plan
• Please see here for our Indigenous Workforce Strategy

Prescribed Conditions for Employment

Appointment to this role is conditional on the completion of required pre-employment checks and declarations, each of which must be satisfactory to the University. This includes:

• A current completed Nationally Coordinated Criminal History Check and Gender Based Violence Declaration which is satisfactory to the University. The contract of Employment is conditional upon the receipt of these completed compliance checks. A disclosable outcome will not automatically disqualify a candidate from consideration. Each case will be assessed on its individual merits and relevance to the inherent requirements of the role.

At Flinders we embrace and celebrate diversity and encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, ethnicities, abilities, sexual orientations, and gender identities.