Allocator

Linfox Pty Ltd; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

12 weeks paid parental leave

Career development opportunities

Dining and adventure benefits

Travel and health benefits

Job summary

Linfox Pty Ltd is seeking an experienced Allocator to join our team in Chullora, Sydney, on a permanent full-time basis. You will coordinate vehicle bookings for pickups and deliveries, manage accompanying paperwork, and support branch operations including updating the TMS and KPI data.

The role starts at 11am, Monday to Friday, with reasonable additional hours as needed. You will focus on efficient fleet planning, driver communication, incident escalation, KPI reporting, and delivering

Qualifications

• Experience in scheduling/allocating within transport/logistics.
• Experience with SAP is desirable.
• Knowledge of rail, road and coastal transport operations including administration processes.
• Excellent written and verbal communication skills.
• Strong attention to detail and ability to multitask.

Responsibilities

• Coordinate bookings and paperwork to enable deliveries and pickups.
• Communicate with drivers to ensure daily work is completed to customer expectations and safety guidelines.
• Escalate service or safety incidents to the Supervisor on shift.
• Develop utilisation and deployment plans reflecting real-time fleet capability.
• Update KPI dashboards and report to key stakeholders within Linfox.
• Provide excellent customer service to internal and external customers.
• Coordinate the maintenance schedule to maximise fleet utilisation and minimise disruptions.

Skills

Scheduling/Allocating

Driver liaison

Communication skills

Attention to detail

Multitasking

Tools

SAP

Job description

What does the job look like?

Linfox is looking for an experienced Allocator to join our team based in Chullora on a Permanent Full-time basis. As part of this role you will be primarily responsible for coordinating company vehicle operations for the pickup and delivery of customer product in line with expectations. This role is accountable for bookings and paperwork to enable these deliveries. The role also provides support to the general operational and administrative requirements of the branch, including updating and managing TMS and production of KPI data. We have a role available working Monday to Friday starting at 11am each day, with reasonable additional hours as needed. Key areas:

• Develop and maintain the most efficient fleet solutions for Linfox and its customers that meet or exceed commercial and operational imperatives
• Communicate with drivers to ensure that all work is completed for the day in line with customer expectations & safety/compliance guidelines
• Escalating any service or safety incident to Supervisor on shift
• Develop utilisation and deployment plans that reflect real time fleet capability.
• Update KPI dashboards communicated to key stake holders within the Linfox business.
• Provide excellent customer service to both internal and external customers
• Coordinate the maintenance schedule to ensure maximum fleet utilisation and minimum disruption to operations.

Are you the one?

• Previous experience in scheduling/allocating within transport/logistics (highly desirable)
• SAP system experience (desirable)
• Knowledge of rail, road and coastal transport operations including administration processes
• Excellent communication skills - written & verbal
• Strong attention to detail and ability to multitask

What's in it for me?

• 12 weeks paid parental leave and return to work bonus for eligible employees
• Career development opportunities and mentoring programs
• Access to a range of benefits across dining and adventure, travel and health and well-being
• The chance to work in a high-performing team where your contributions truly make an impact

At Linfox, we focus on providing an inclusive and diverse workplace where our people can perform at their best. We welcome and encourage applications from people of all backgrounds, identities and perspectives; with people of diverse genders, ages, religions, abilities, sexual orientations and cultures (including Aboriginal and Torres Strait Islander peoples) encouraged to apply.