Receptionist

Lifecare; Mornington; On-site; AUD 34,000 - 41,000; Part time

Benefits offered by this job

Professional development plans

Access to purchase additional leave

Discounted health insurance

Car leasing packages

Service milestone recognition

Experience APM Group Health brands

Car parking available

Job summary

Lifecare is seeking a receptionist to join our dedicated team at our Mornington clinics. This casual role offers 10–14 hours per week with additional hours as available, supporting our Allied Health team and ensuring smooth front-desk operations.

You will answer phone queries, book appointments, process payments, and balance banking, while keeping waiting areas and rooms tidy. A professional, confidential approach and customer-focus are essential.

Qualifications

• Polished and professional presentation, reliable and punctual with a high level of self-motivation.
• Experience in Allied Health or medical clinics preferred but not essential.
• Excellent telephone manner.
• Excellent time management and ability to multitask.
• Knowledge of Nookal or other clinical/medical software is advantageous.
• Committed to working within a team environment.
• Strong written and verbal communication with internal and external stakeholders.
• Ability to work shifts 7.45am–7.15pm on weekdays, covering leave when required.

Responsibilities

• Answering and addressing incoming telephone queries and scheduling patient appointments.
• Processing payments, invoicing and balancing daily banking.
• Maintaining a clean waiting room, clinic rooms and kitchen; restocking supplies.
• Providing a confidential, professional service with a high level of customer service.

Skills

Polished and professional presentation

Excellent telephone manner

Excellent time management

Multitasking ability

Knowledge of clinical software (Nookal

Team player / committed to team

Excellent written and verbal коммуника

Tools

Nookal

Job description

• Site Address: 207 Dunns Road, MORNINGTON EAST, VIC, 3931
• Job Function Group: Health
• Job Function: Administration
• Employment Type: Casual

Job Description

Lifecare is seeking a receptionist to join our dedicated team and positively contribute to the exceptional care of our patients. This is a casual position 10- 14 hours per week, extra hours as needed and when available, working to support our Allied Health team in our two clinics in Mornington.

You will be answering and addressing incoming telephone queries, scheduling patient appointments, processing payments, invoicing and balancing daily banking, you will maintain a clean and tidy waiting room, clinic rooms and kitchen, and replenishments, and complete other administrative tasks as required.

This position given its nature is required to deliver a professional and confidential service whilst also demonstrating a high quality of customer service orientation.

What's in it for you?As a valued member of the Lifecare team, you will benefit from:

• Individual plans tailored to you towards your Professional Development
• Access to purchase additional leave
• Discounted health insurance
• Car leasing packages
• Service Milestone Recognition
• Ability to experience the various APM Group Health brands to broaden your skill set and career growth
• Car parking available

Thinking about applying? Here's what we're looking for:

• Polished and professional presentation, reliable and punctual with a high level of self-motivation
• Worked in Allied Health or Medical clinics preferred but not essential
• Excellent telephone manner
• Excellent time management skills and ability to multitask
• Knowledge of Nookal or other clinical/medical software advantageous
• Committedto working within a team environment
• Excellent written and verbal communication skills when liaising with internal and external stakeholders
• Ability to work shifts ranging between hours of 7.45am and 7.15pm weekdays, covering annual and sick leave when required.

About Lifecare

At Lifecare, you’ll find yourself working in a collaborative, constantly evolving professional environment, with a supportive culture and a focus on development. No two days will be the same.

As one of Australia’s largest networks of Physiotherapy, Sports Medicine and Allied Health Practices; Lifecare – part of the APM Group, offers the highest standards of service, personalised healthcare and modern facilities in convenient locations.

We believe our people are the key to our success, and we foster a supportive, friendly and creative working environment. Our human-centric business philosophy means that we learn from each other, celebrate each other’s successes, and achieve great results by working together.

Are you ready to make a difference?

We're committed to Equality, Diversity and Inclusivity
We welcome all people to join our team, including people from Aboriginal and Torres Strait Islander communities, living with disability, all gender identities, LGBTQIA+, people of any socioeconomic status, of any age, race, national origin or ethnicity. We believe each person’s uniqueness makes us even better at the work we do