Airport Operations Manager: Lead Fleet & Team Performance

avisbudget; Melbourne; Sur place; AUD 120 000 - 180 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Performance bonus

Company car

Wellbeing programme

Life insurance discounts

Health cover discounts

Employee discounts on car rental

EAP support

Comprehensive training

Résumé du poste

Avis Budget Group is seeking an experienced Operations Manager for its Melbourne Airport operation. You will lead a team and oversee fleet requirements, ensuring efficiency and alignment with business goals. The role emphasizes strong leadership, coaching, and delivering high-quality customer service in a fast-paced setting.

You will drive performance, manage rostering, and implement strategic actions to meet targets while fostering an engaging, supportive team culture across the site.

Qualifications

• Experience leading teams in fast-paced environments.
• Proven coaching skills to develop staff performance.
• Ability to manage multiple tasks and shifting priorities.
• Strong conflict resolution and people-management capabilities.
• Proficient with computer systems and reporting tools.

Responsabilités

• Effectively manage vehicle fleet levels and rostering to meet customer demands.
• Monitor reporting and financial plans to contribute to annual business planning.
• Manage location performance against strategic plan and implement contingency measures.
• Monitor customer service levels and implement strategies to improve satisfaction.
• Create and facilitate a productive team environment within airport operations.
• Identify employee needs and implement actions to improve satisfaction and performance.

Connaissances

Leadership

Team coaching

Multi-tasking

Conflict resolution

Computer proficiency

Description du poste

Avis Budget Group is seeking an experienced Operations Manager for its Melbourne Airport operation. You will lead a team and oversee fleet requirements, ensuring efficiency and alignment with business goals. The role emphasizes strong leadership, coaching, and delivering high-quality customer service in a fast-paced setting.

You will drive performance, manage rostering, and implement strategic actions to meet targets while fostering an engaging, supportive team culture across the site.