Airport Operations Admin & Coordination Specialist

Wormald; Sydney; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Competitive remuneration package

Job summary

Wormald, a national fire protection leader, invites applications for an experienced Administrator/Coordinator based at Sydney Airport (Mascot). You will support the Operations Team with high quality administrative and operational coordination, assisting field staff, clients and third-party providers.

The role emphasizes relationship building, end-to-end administration of service calls and maintenance work orders, documentation, invoicing, pricing, and reporting, with strong written and verbal

Qualifications

• Experience delivering administrative support and customer service in a building services environment.
• Strong written and verbal communication with internal and external stakeholders.
• Proven ability to manage multiple tasks and meet deadlines.

Responsibilities

• Develop and foster close business relationships with all stakeholders.
• Act as conduit between field staff, subcontractors and suppliers to ensure timely completion of works.
• Develop knowledge of company processes to convey clear information to stakeholders.
• Manage end-to-end administration of service calls and preventative maintenance work orders.
• Prepare documentation, service docket pricing, purchase orders, invoicing and reports.
• Maintain accurate record management in Pronto CRM.]
• Provide quotations and company pricing when required.
• Follow up with clients to resolve outstanding issues.

Skills

Administration

Customer service

Coordination

Stakeholder management

MS Office

Pronto CRM

Time management

Multi-tasking

Communication skills

Tools

Pronto CRM

MS Office

Job description

Wormald, a national fire protection leader, invites applications for an experienced Administrator/Coordinator based at Sydney Airport (Mascot). You will support the Operations Team with high quality administrative and operational coordination, assisting field staff, clients and third-party providers.

The role emphasizes relationship building, end-to-end administration of service calls and maintenance work orders, documentation, invoicing, pricing, and reporting, with strong written and verbal