Airport Catering Operations Lead (Sydney)

Alha Flight Services trading as dnata catering; Sydney; Hybrid; AUD 75,000 - 95,000; Full time

Benefits offered by this job

5 weeks annual leave

Free onsite parking

Meals provided

Employee Assistance Program (EAP)

Career development opportunities

Discounts at retailers

Job summary

dnata catering & retail in Sydney is seeking an experienced Operations Leading Hand to join the airport catering team. You will oversee daily catering activities, lead a team and ensure aircraft are serviced on time while upholding safety and quality standards.

This hands-on role requires strong leadership, excellent communication and the ability to work across shifts, with responsibilities including resource allocation, reporting and compliance with HACCP and WHS.

Qualifications

• Strong leadership and organisational skills.
• Excellent communication and interpersonal abilities.
• Proactive, hands-on approach with the ability to lead by example.
• Experience in fast-paced, operational environments.
• Commitment to safety, compliance and high service standards.
• Ability to follow verbal and written instructions.
• Valid Australian MR (or higher) Driver’s Licence.
• Flexibility to work across different operational areas as required.

Responsibilities

• Lead and coordinate catering operations to ensure on-time aircraft servicing
• Supervise, train and support team members
• Lead by example by performing Driver/Marshaller duties when required
• Allocate resources and manage workflow to meet operational targets
• Monitor team performance, productivity and compliance
• Complete required reporting and administrative tasks
• Maintain safety, quality and regulatory standards (HACCP, WHS, etc.)
• Provide professional communication and customer service

Skills

Leadership

Communication

Team leadership

Safety awareness

Adaptability

Job description

dnata catering & retail in Sydney is seeking an experienced Operations Leading Hand to join the airport catering team. You will oversee daily catering activities, lead a team and ensure aircraft are serviced on time while upholding safety and quality standards.

This hands-on role requires strong leadership, excellent communication and the ability to work across shifts, with responsibilities including resource allocation, reporting and compliance with HACCP and WHS.