Airlie Beach Systems & Reservations Coordinator

J & N Graham Pty Ltd; Whitsunday Regional; On-site; AUD 35,000 - 48,000; Part time

Benefits offered by this job

Uniform provided

Staff famil opportunities

Gold Award-winning employer

Job summary

Iconic Whitsunday Adventures in Airlie Beach is seeking a tech-savvy administrator to keep our reservations and platforms running smoothly. You’ll manage bookings across tours, charters and ship shore excursions, while updating pricing, availability and content across Rezdy, GetYourGuide, Viator and ATDW.

Based in our Iconic Shop, the role welcomes walk-in guests and supports rostering, business systems and digital workflows.

Qualifications

• Tech-savvy with ability to learn new platforms quickly.
• Highly organised and detail-oriented in a busy admin environment.
• Excellent written and verbal communication for guest interactions.

Responsibilities

• Manage reservations across group tours, charters and cruise bookings.
• Update listings across Rezdy, GetYourGuide, Viator, ATDW and other channels.
• Assist walk-in guests with enquiries and bookings.
• Support rostering, leave administration and roster maintenance.
• Maintain accurate databases and SOPs.

Skills

Tech-savvy

Highly organised

Strong communication

Guest service

Proactive

Multi-priority

Problem solving

Continuous learning

Tools

Rezdy

GetYourGuide

Viator

ATDW

RosterElf

Job description

Iconic Whitsunday Adventures in Airlie Beach is seeking a tech-savvy administrator to keep our reservations and platforms running smoothly. You’ll manage bookings across tours, charters and ship shore excursions, while updating pricing, availability and content across Rezdy, GetYourGuide, Viator and ATDW.

Based in our Iconic Shop, the role welcomes walk-in guests and supports rostering, business systems and digital workflows.