AI-Native Operations Lead

DealHub Ltd.

Sydney

On-site

AUD 120,000 - 180,000

Full time

5 days ago
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Job summary

monō ai is building an AI-native company and is seeking an experienced Business Operations Manager in Australia. You will run and improve day-to-day operating systems across people, revenue, technology, and finance, owning priorities end to end.

You will design AI-powered workflows, support onboarding, and ensure smooth internal processes as the business grows. You will move between big-picture strategy and detailed execution, coordinating with leaders across teams and driving a culture of

Qualifications

  • Experience running operations across multiple business functions (HR, revenue, IT, finance).
  • Ability to design and improve workflows with a practical, AI-first mindset.
  • Strong collaboration with cross-functional teams and ownership of outcomes.

Responsibilities

  • Coordinate hiring operations, role briefs, interviews, offers and onboarding.
  • Own onboarding experience and maintain employee records and policies.
  • Maintain accurate records of hardware, software, licenses, users and access rights.
  • Coordinate IT setup for new starters and manage access permissions.
  • Track CRM, pipeline, and commercial actions; improve handoffs and workflows.
  • Support finance-related activities and SOC2 compliance through coordination.

Skills

People operations
Revenue operations
Process design
AI-first thinking
Cross-functional collaboration
Project management
Onboarding
Documentation
Security-conscious IT practices

Tools

CRM software
Internal tools
IT setup processes

Job description

monō ai is building an AI-native company and is seeking an experienced Business Operations Manager in Australia. You will run and improve day-to-day operating systems across people, revenue, technology, and finance, owning priorities end to end.

You will design AI-powered workflows, support onboarding, and ensure smooth internal processes as the business grows. You will move between big-picture strategy and detailed execution, coordinating with leaders across teams and driving a culture of

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