AI-Driven Process Transformation Lead

Novigi; Sydney; On-site; AUD 120,000 - 160,000; Full time

Job summary

Novigi in Sydney, Australia, is seeking a results-driven process transformation consultant with a focus on AI-enabled improvements. You will assess current-state operations, identify reinvention opportunities, and help shape future-state processes that are faster, more scalable, and better supported by technology.

You will design AI-integrated processes, define decision boundaries for AI agents, and collaborate with delivery teams and stakeholders to ensure practical outcomes.

Qualifications

• Bachelor degree or equivalent professional experience.
• 5+ years of experience in process improvement, process redesign, transformation delivery, or management consulting.
• Practical experience using AI-enabled tools for research, analysis, visualisation, productivity, or deliverable development.

Responsibilities

• Analyse current-state processes, pain points, performance gaps, and root causes to define practical transformation opportunities.
• Develop future-state process designs that incorporate AI touchpoints, automation opportunities, operating model changes, controls, and adoption considerations.
• Prepare clear process specifications, design artefacts, analysis packs, and recommendations for delivery teams and senior stakeholders.
• Conduct change-impact assessments to help clients understand current position and prioritise improvement initiatives.
• Apply industry knowledge to validate process designs and ensure recommendations are practical and aligned to business needs.
• Define how AI agents should operate within redesigned processes, including decision boundaries and handoffs.
• Contribute to internal methods, reusable assets, and knowledge libraries supporting AI-enabled transformation work.

Skills

Consulting mindset

Process improvement

AI-enabled tools

Change management

Stakeholder engagement

Education

Bachelor degree

Tools

AI tools

Job description

Novigi in Sydney, Australia, is seeking a results-driven process transformation consultant with a focus on AI-enabled improvements. You will assess current-state operations, identify reinvention opportunities, and help shape future-state processes that are faster, more scalable, and better supported by technology.

You will design AI-integrated processes, define decision boundaries for AI agents, and collaborate with delivery teams and stakeholders to ensure practical outcomes.