Agricultural Parts Interpreter - Growth & Benefits (Ingham)

Honeycombes Sales & Service; Ingham; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Remuneration package

Staff discounts

Wellbeing platform (Pirkx)

Development opportunities

John Deere certification

Family-owned business

Supportive team

Job summary

Honeycombes Sales & Service in Ingham, Queensland is seeking an experienced Parts Interpreter for our agricultural branch. Permanent full-time role at the Ingham location with a focus on customer service and parts sales.

You will interpret customer parts requirements, manage sourcing and invoicing, maintain product knowledge, and support freight and stock control. Forklift experience desirable; Microsoft Office skills required; training with John Deere programs may be provided.

Qualifications

• Previous Parts experience within the Agricultural industry.
• Understanding of Agriculture or background in Agriculture highly regarded.
• Excellent customer service and communication skills.
• Ability to quickly learn in-house computer programs.
• Working knowledge of the Microsoft Office suite.
• Willingness to work outside of normal business hours if required.
• Forklift licence is highly desirable.

Responsibilities

• Interpret and process customer parts requirements for agricultural machinery and equipment, leaving no stone unturned to deliver a result.
• Manage all aspects of parts sales, including sourcing, ordering, and invoicing.
• Maintain strong product knowledge and provide professional, timely customer service.
• Develop and sustain positive customer and freight provider relationships.
• Accurately record and follow up on customer enquiries and leads.
• Monitor stock levels, ensure cleanliness and saleable condition, and participate in stocktakes.
• Assist with freight administration and loading/unloading using a forklift.
• Track customer trends and communicate insights to the Parts Manager.
• Ensure compliance with company policies, health and safety standards, and workplace procedures.
• Support additional tasks and participate in training as reasonably requested.

Skills

Parts interpreter

Customer service

Microsoft Office

Forklift licence

Job description

Honeycombes Sales & Service in Ingham, Queensland is seeking an experienced Parts Interpreter for our agricultural branch. Permanent full-time role at the Ingham location with a focus on customer service and parts sales.

You will interpret customer parts requirements, manage sourcing and invoicing, maintain product knowledge, and support freight and stock control. Forklift experience desirable; Microsoft Office skills required; training with John Deere programs may be provided.