Agricultural Parts Interpreter — John Deere Certification

Honeycombes Sales & Service; Ingham; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Staff discounts

Wellbeing platform (Pirkx)

Career development opportunities (John

John Deere certification opportunities

Career opportunities with John Deere

Job summary

Honeycombes Sales and Service in Ingham is seeking a permanent full-time Parts Interpreter. You will interpret customer parts requirements for agricultural machinery at the counter, by email and over the phone, delivering prompt, high-quality service.

You will manage parts sales, stock levels, freight, and assist with forklift duties. The role rewards reliability, strong product knowledge, and a team-focused environment within a family-owned Australian business.

Qualifications

• Parts experience within Agriculture.
• Excellent customer service and communication skills.
• Ability to quickly learn in-house computer programs.
• Working knowledge of Microsoft Office.
• Forklift licence is highly desirable.

Responsibilities

• Interpret and process customer parts requirements for agricultural machinery and equipment, leaving no stone unturned to deliver a result.
• Manage all aspects of parts sales, including sourcing, ordering, and invoicing.
• Maintain strong product knowledge and provide professional, timely customer service.
• Develop and sustain positive customer and freight provider relationships.
• Accurately record and follow up on customer enquiries and leads.
• Monitor stock levels, ensure cleanliness and saleable condition, and participate in stocktakes.
• Assist with freight administration and loading/unloading using a forklift.
• Track customer trends and communicate insights to the Parts Manager.
• Ensure compliance with company policies, health and safety standards, and workplace procedures.
• Support additional tasks and participate in training as reasonably requested.

Skills

Parts experience (Agricultural)

Customer service

Forklift licence

Microsoft Office

In-house computer programs

Job description

Honeycombes Sales and Service in Ingham is seeking a permanent full-time Parts Interpreter. You will interpret customer parts requirements for agricultural machinery at the counter, by email and over the phone, delivering prompt, high-quality service.

You will manage parts sales, stock levels, freight, and assist with forklift duties. The role rewards reliability, strong product knowledge, and a team-focused environment within a family-owned Australian business.