Aged Care Scheduling Specialist

LiveHire Limited; Adelaide; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Salary packaging

Flexible work options

Employee wellbeing program

Paid parental leave

Job summary

AnglicareSA is seeking a Workforce Rostering Officer in Hindmarsh to coordinate community aged care schedules, balancing customer needs with staff availability. You will work closely with customers, service teams and employees to ensure timely, person-centred support.

The role emphasizes high-quality customer service, strong communication, and the ability to adapt to changing priorities in a fast-paced environment. Flexible work options and supportive benefits are highlighted.

Qualifications

• Strong customer service experience in a busy service environment.
• Confident communication and negotiation skills, with sensitivity to concerns.
• Proactive, solution-focused approach and ability to balance priorities.
• Attention to detail and proficiency with Microsoft Teams and Office.
• Ability to work collaboratively and take ownership of tasks.

Responsibilities

• Coordinate and maintain customer schedules across multiple Community Aged Care programs.
• Speak directly with customers to understand needs, manage scheduling changes and negotiate arrangements.
• Respond quickly to changes and service gaps while keeping customers and teams informed.
• Match customer needs with employee skills and availability for reliable services.
• Maintain roster and timesheet information meeting policies and timeframes.

Skills

Customer service

Communication

Negotiation

Problem solving

Tools

Microsoft Teams

Microsoft Office

Job description

AnglicareSA is seeking a Workforce Rostering Officer in Hindmarsh to coordinate community aged care schedules, balancing customer needs with staff availability. You will work closely with customers, service teams and employees to ensure timely, person-centred support.

The role emphasizes high-quality customer service, strong communication, and the ability to adapt to changing priorities in a fast-paced environment. Flexible work options and supportive benefits are highlighted.