Aged Care Scheduling & Rostering Specialist

CareWays Community Ltd; Dapto; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Salary packaging

Employee Assistance Program

Supportive team culture

Job summary

CareWays Community Ltd is seeking a Scheduling Coordinator to join the Community Care Team in Dapto, NSW. This permanent, full-time role is onsite Monday to Friday, reporting to the Aged Care Senior Manager.

You will roster care workers to deliver services under the CHSP and related programs, while ensuring compliance and efficiency. The ideal candidate has a Diploma level qualification and 3+ years in rostering, with strong organisational and communication skills and experience in disability or

Qualifications

• Diploma level qualification and 3 years’ experience in a high-volume rostering position.
• Experience scheduling shifts for large teams and clients with rostering processes and low error rates.
• Solid understanding of the SCHADS Award.
• Excellent data entry and computer skills with Microsoft applications.
• Excellent interpersonal and communication skills in diverse environments.
• Strong problem solving, organisation and prioritisation abilities.
• Experience with rostering systems such as Visual Care is desirable.

Responsibilities

• Manage and maintain all care worker rosters daily and ensure rosters are prepared two weeks in advance.
• Develop and manage care service schedules considering client needs and worker skills/geography.
• Monitor hours against contracts, max hour limits and awards.
• Arrange replacement workers for sick/leave and unplanned absences.
• Ensure compliance, cost efficiency and client/worker satisfaction.
• Maintain accurate records per policies and procedures.
• Process care worker timesheets.
• Maintain master roster as required.
• Regularly report scheduling capacity and recruitment recommendations to management.

Skills

Scheduling

Roster management

Data entry

Microsoft Office

Communication

Problem solving

Organisation

High-volume rostering

Education

Diploma level qualification

Tools

Visual Care

Job description

CareWays Community Ltd is seeking a Scheduling Coordinator to join the Community Care Team in Dapto, NSW. This permanent, full-time role is onsite Monday to Friday, reporting to the Aged Care Senior Manager.

You will roster care workers to deliver services under the CHSP and related programs, while ensuring compliance and efficiency. The ideal candidate has a Diploma level qualification and 3+ years in rostering, with strong organisational and communication skills and experience in disability or