Aged Care Growth & Partnerships Manager (WA)

My Guardian; Perth; On-site; AUD 100,000 - 150,000; Full time

Benefits offered by this job

Competitive salary

Supportive culture

Job summary

My Guardian is seeking a Business Development Manager to drive growth in Western Australia and expand referral networks within the Aged Care and Disability sectors. You will lead client acquisition, engage with families and stakeholders, and promote the company’s services and values through networking and community outreach.

The role focuses on onboarding new clients, coordinating with operations for timely scheduling, and sustaining strong relationships to support long-term engagement.

Qualifications

• Experience in a business development or intake-focused role, ideally within aged care or disability services.
• Understanding of Home Care Packages, NDIS, and Aged Care Quality Standards.
• Strong communication, negotiation, and relationship-building skills.
• Demonstrated initiative, sound judgment and ability to work autonomously.
• Experience using CRM or care management systems (desirable).
• Current driver’s licence and willingness to travel.

Responsibilities

• Build and maintain relationships with prospective and existing clients, families, and external stakeholders.
• Actively promote My Guardian’s services, brand and values through engagement and outreach.
• Identify and pursue new business opportunities across referral networks, partnerships, events and community channels.
• Conduct initial consultations to understand client needs and convert leads into active clients.
• Meet onboarding KPIs through proactive lead generation and efficient conversion strategies.
• Collaborate on marketing and referral initiatives and liaise with hospitals, GPs and allied health providers.

Skills

Communication

Negotiation

Relationship building

Business development

Intake process

Travel readiness

CRM experience

Tools

CRM systems

Job description

My Guardian is seeking a Business Development Manager to drive growth in Western Australia and expand referral networks within the Aged Care and Disability sectors. You will lead client acquisition, engage with families and stakeholders, and promote the company’s services and values through networking and community outreach.

The role focuses on onboarding new clients, coordinating with operations for timely scheduling, and sustaining strong relationships to support long-term engagement.