Aged Care Admissions Coordinator – Trauma‑Informed Part-Time

Sacred Heart Mission; Saint Kilda Junction; On-site; AUD 39,000 - 50,000; Part time

Benefits offered by this job

Salary packaging

Professional development opportunities

Supportive team environment

Job summary

Sacred Heart Mission seeks an Admissions Coordinator to build sector partnerships and oversee the full enquiry-to-admission process, including referrals, waitlists and occupancy. You will guide prospective residents and their support networks through a person‑centred admissions journey and coordinate transitions into the home.

The role promotes trauma‑informed, culturally safe care, ensuring residents feel welcomed, informed and supported during admission and transition.

Qualifications

• Working knowledge of aged care systems, funding and regulatory requirements, or the capability to rapidly develop this knowledge.
• Experience supporting people accessing NDIS and coordinating supports with external providers.
• Demonstrated experience working with individuals experiencing homelessness, disadvantage or complex psychosocial needs.
• Ability to navigate and coordinate access across complex service systems, including admissions, intake and assessments.
• Strong relationship‑management skills with hospitals, housing, homelessness and community‑based services.
• Well‑developed organisational skills, with the ability to manage competing priorities and maintain effective admissions processes.
• Prior experience as Admission Coordinator, Admissions Administration or similar role is essential.

Responsibilities

• Build and maintain strong relationships with sector partners to strengthen referral pathways and support timely access to Sacred Heart Community
• Promote understanding of Sacred Heart Community’s specialised role, eligibility criteria and referral processes
• Oversee enquiries, referrals, waitlists and occupancy, proactively planning for vacancies
• Monitor and report on referral trends and admission outcomes to inform service planning
• Work with the Residential Manager and clinical team to assess referrals and admission suitability
• Ensure assessments confirm Sacred Heart Community can safely meet clinical, behavioural and psychosocial needs
• Coordinate holistic assessments covering health, mental health, psychosocial history, disability supports and social connections
• Liaise with clinical and finance teams to support accurate funding and service planning

Skills

Relationship management

Organisational skills

Admissions coordination

Homelessness experience

NDIS knowledge

Job description

Sacred Heart Mission seeks an Admissions Coordinator to build sector partnerships and oversee the full enquiry-to-admission process, including referrals, waitlists and occupancy. You will guide prospective residents and their support networks through a person‑centred admissions journey and coordinate transitions into the home.

The role promotes trauma‑informed, culturally safe care, ensuring residents feel welcomed, informed and supported during admission and transition.